[wp-meta] [Making WordPress.org] #7161: Remove auto-closure from support from threads and add warning if thread is old instead

Making WordPress.org noreply at wordpress.org
Sat Jul 29 15:41:27 UTC 2023


#7161: Remove auto-closure from support from threads and add warning if thread is
old instead
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 Reporter:  alh0319         |       Owner:  (none)
     Type:  enhancement     |      Status:  new
 Priority:  high            |   Milestone:
Component:  Support Forums  |  Resolution:
 Keywords:                  |
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Comment (by fierevere):

 Old topics mostly attract spam, me-too-pile'ons and random replies,
 its very rare when an actual reply is needed to something that has no
 activity for **six months**.

 Current policy is to leave such topics closed, however, making an
 **exclusion** and manually reopen it at request can be made possible when
 the reasons for it are **compelling** (It can be discussed on Support team
 weekly chat, if needed).

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Ticket URL: <https://meta.trac.wordpress.org/ticket/7161#comment:7>
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