[wp-meta] [Making WordPress.org] #7161: Remove auto-closure from support from threads and add warning if thread is old instead

Making WordPress.org noreply at wordpress.org
Fri Jul 28 20:25:50 UTC 2023


#7161: Remove auto-closure from support from threads and add warning if thread is
old instead
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 Reporter:  alh0319         |       Owner:  (none)
     Type:  enhancement     |      Status:  new
 Priority:  high            |   Milestone:
Component:  Support Forums  |  Resolution:
 Keywords:                  |
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Comment (by sterndata):

 With respect to devs closing a topic, we see a LOT of user replies like
 "You closed this topic but it's not resolved."  (They use "closed" there
 to mean marked as resolved, but it's a small difference to the user.)
 This will lead to more user anger and abusive replies and reviews.

 Really.

-- 
Ticket URL: <https://meta.trac.wordpress.org/ticket/7161#comment:6>
Making WordPress.org <https://meta.trac.wordpress.org/>
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