[wp-meta] [Making WordPress.org] #7161: Remove auto-closure from support from threads and add warning if thread is old instead
Making WordPress.org
noreply at wordpress.org
Sat Jul 29 16:16:07 UTC 2023
#7161: Remove auto-closure from support from threads and add warning if thread is
old instead
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Reporter: alh0319 | Owner: (none)
Type: enhancement | Status: new
Priority: high | Milestone:
Component: Support Forums | Resolution:
Keywords: |
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Comment (by fierevere):
@alh0319 Also please note this important moment:
**
TOPICS are NOT TICKETS**, topics are open for open source collaboration
whenever they keep the activity, if someone has something valuable to add
to topic - they can do so.
Regarding "closure" by plugin support reps, we can see a lot of "closures"
after few days of inactivity or even after topic has been replied, this is
counter-productive, even if topic wasnt actually closed (it was set as
resolved and there is comment that issue is closed by support rep)
--
Ticket URL: <https://meta.trac.wordpress.org/ticket/7161#comment:8>
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