[wp-meta] [Making WordPress.org] #5426: Improve the plugin repository's Support tab.
Making WordPress.org
noreply at wordpress.org
Thu Nov 12 20:02:05 UTC 2020
#5426: Improve the plugin repository's Support tab.
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Reporter: carike | Owner: (none)
Type: defect | Status: new
Priority: normal | Milestone:
Component: Plugin Directory | Resolution:
Keywords: 2nd-opinion |
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Comment (by joyously):
To me, the existing Support link to the .org forum seems fine, and isn't
broken at all. This ticket proposes that there is a problem to solve, but
I don't see it.
The plugin developer can already ignore the .org forum, can put a sticky
post saying their support is somewhere else, and also gets their search
ranking skewed by support requests resolved counts. They already know the
consequences of using a different site for support, and have ways to
convey that to users.
No problems...
The previous remark about development elsewhere
> Which is also why I don't restrict myself to using the .org SVN
repository for all of my development. I want to use the best tool for the
job today serves my users.
doesn't apply since the .org repository is not a development repository;
it is a production repository. We are talking about support here.
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Ticket URL: <https://meta.trac.wordpress.org/ticket/5426#comment:9>
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