[wp-meta] [Making WordPress.org] #5426: Improve the plugin repository's Support tab.

Making WordPress.org noreply at wordpress.org
Thu Nov 12 20:02:05 UTC 2020

#5426: Improve the plugin repository's Support tab.
 Reporter:  carike            |       Owner:  (none)
     Type:  defect            |      Status:  new
 Priority:  normal            |   Milestone:
Component:  Plugin Directory  |  Resolution:
 Keywords:  2nd-opinion       |

Comment (by joyously):

 To me, the existing Support link to the .org forum seems fine, and isn't
 broken at all. This ticket proposes that there is a problem to solve, but
 I don't see it.
 The plugin developer can already ignore the .org forum, can put a sticky
 post saying their support is somewhere else, and also gets their search
 ranking skewed by support requests resolved counts. They already know the
 consequences of using a different site for support, and have ways to
 convey that to users.
 No problems...

 The previous remark about development elsewhere
 > Which is also why I don't restrict myself to using the .org SVN
 repository for all of my development. I want to use the best tool for the
 job today serves my users.

 doesn't apply since the .org repository is not a development repository;
 it is a production repository. We are talking about support here.

Ticket URL: <https://meta.trac.wordpress.org/ticket/5426#comment:9>
Making WordPress.org <https://meta.trac.wordpress.org/>
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