[theme-reviewers] Asking users to review the theme
Justin Tadlock
justin at justintadlock.com
Thu Nov 21 00:29:04 UTC 2013
After the theme promotion discussion, I got the impression that we were
after far worse things than giving the user a link back to review the
theme on WordPress.org.
Is it the manner in which it was done or is it simply that the link
itself shouldn't be allowed?
Just trying to get everyone on the same page here since this has already
been opened up here for discussion in the mailing list.
On 11/20/2013 5:17 PM, emin ozlem wrote:
> Thank you i appreciate all the review team taking their time to do
> those. I would be more than happy to chip in and make some reviews
> myself when i have a better understanding of it - of course if my help
> is needed.
> As for "asking for reviews" i think you should really reconsider your
> stance on this. It may be against the rules to endorse the user to
> rate 5* however i see no harm and think it could improve overall
> experience if developers are allowed to remind the users to rate &
> review the theme. I mean they are not forced to rate 5* after all,
> they could as well rate 2* stars for the annoying reminder :D It's up
> to the user really. As long as the notice doesnt endorse or effect the
> user to rate positively an honest feedback would always help.
>
>
> 2013/11/21 Chip Bennett <chip at chipbennett.net
> <mailto:chip at chipbennett.net>>
>
> The short answer to that is: Plugins have different Guidelines and
> review criteria, and are handled by an entirely different team.
>
> As for the ticket itself: all reviewers - whether a trainee, a
> regular reviewer, or an admin - are (or *should* be) willing to
> discuss any questions that you have. Even if something seems set
> in stone, feel free to ask. Those discussions are healthy - and
> sometimes reviewers (even admins) are wrong. We want to encourage
> those discussions happening between reviewers and developers, as
> much as possible. It gets tickets approved faster, and helps us
> become better reviewers.
>
>
> On Wed, Nov 20, 2013 at 5:52 PM, emin ozlem <eminozlem at gmail.com
> <mailto:eminozlem at gmail.com>> wrote:
>
> I perfectly understand what you say. I thought there was
> nothing to ask in the ticket, since you made it clear it was
> against to rules. So instead of arguing it with you personally
> why it's against the rules, i wanted to open up a public
> discussion as to why it is not allowed and if we can allow it.
> I mean why can a plugin openly ask "Rate 5* for this plugin"
> and the theme can not ? I honestly could care less if they
> voted 3-4-5 stars, i just need actual user feedback to improve
> up on. People usually do not tend to do reviews unless they
> are prompted or "reminded" to do so.
> Maybe we can put some limit the usage of it like the
> limitations on the linkbacks to the author, put some rules on
> how can it be asked from user. Like do not say "vote me 5
> stars", i dont know.For example I had made mine a "one time
> only" notice intentionally in order not to disturb user, not
> to mention that it can already be opted-out upon installation.
>
>
> 2013/11/21 Chip Bennett <chip at chipbennett.net
> <mailto:chip at chipbennett.net>>
>
> The point is: you should ask the reviewer in the ticket
> first. Not the mail list or the forums: in the ticket.
>
> Review tickets are meant to be a discussion between
> reviewer and developer, and the process works much more
> smoothly when that happens. That's why we ask developers
> to ask questions in the ticket before going elsewhere, and
> why we ask reviewers to keep tickets open after leaving
> review comments.
>
> The mail-list *is* a place for general discussion, and
> everyone is welcome to use it for that. But if a question
> is directly related to a review comment, the first place
> that discussion should take place is in the ticket. If an
> issue or question can't be adequately addressed, then
> bring an admin into the ticket.
>
> Our goal is to ensure that Themes make it through the
> approval as expediently as possible. That's why we ask
> that in-ticket issues be handled in-ticket first. Once the
> Theme is approved, then by all means: open up general
> discussion on the mail-list.
>
> As for the forums: that's the worst-possible place to go
> for Theme Review-related questions. The Theme Review Team
> members generally don't monitor the forums (unless pinged).
>
>
> On Wed, Nov 20, 2013 at 5:35 PM, emin ozlem
> <eminozlem at gmail.com <mailto:eminozlem at gmail.com>> wrote:
>
> Firstly, my email to the list was not meant to bypass
> your review or ask for second opinion behind your
> back. Like i said, i understand it's against the rules
> as you said. I just wanted to know how and why it's
> allowed for plugins and not for themes.
> Thanks for the link to the discussion, i thought mail
> list was something we could make use of when we have
> questions we could not find answers to. Next time i
> will ask in forums first.
>
>
> 2013/11/21 Chip Bennett <chip at chipbennett.net
> <mailto:chip at chipbennett.net>>
>
> First, in-ticket questions should be handled first
> *in-ticket*. If you have a question, ask the
> reviewer, in the ticket. The mail-list should not
> be used as an end-around to bypass review comments.
>
> Second, please refer to the discussion, here:
> http://make.wordpress.org/themes/2013/11/04/wp-admin-theme-promotion/
>
>
> On Wed, Nov 20, 2013 at 4:38 PM, emin ozlem
> <eminozlem at gmail.com <mailto:eminozlem at gmail.com>>
> wrote:
>
> I've added a one-time only message to suggest
> user to review the theme, and i am told it's
> against the rules ?
> I mean i've seen plenty of plugins asking for
> 5star reviews, and i havent even done that, i
> simply wrote "please review, all kind of
> feedback helps".
>
> Is it against the themes guidelines, and if
> it's, how come it's not for the plugins ?
>
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