[theme-reviewers] Asking users to review the theme

[emin ozlem]

Thank you i appreciate all the review team taking their time to do those. I
would be more than happy to chip in and make some reviews myself when i
have a better understanding of it - of course if my help is needed.
As for "asking for reviews" i think you should really reconsider your
stance on this. It may be against the rules to endorse the user to rate 5*
however i see no harm and think it could improve overall experience if
developers are allowed to remind the users to rate & review the theme. I
mean they are not forced to rate 5* after all, they could as well rate 2*
stars for the annoying reminder :D It's up to the user really. As long as
the notice doesnt endorse or effect the user to rate positively an honest
feedback would always help.


2013/11/21 Chip Bennett <chip at chipbennett.net>

> The short answer to that is: Plugins have different Guidelines and review
> criteria, and are handled by an entirely different team.
>
> As for the ticket itself: all reviewers - whether a trainee, a regular
> reviewer, or an admin - are (or *should* be) willing to discuss any
> questions that you have. Even if something seems set in stone, feel free to
> ask. Those discussions are healthy - and sometimes reviewers (even admins)
> are wrong. We want to encourage those discussions happening between
> reviewers and developers, as much as possible. It gets tickets approved
> faster, and helps us become better reviewers.
>
>
> On Wed, Nov 20, 2013 at 5:52 PM, emin ozlem <eminozlem at gmail.com> wrote:
>
>> I perfectly understand what you say. I thought there was nothing to ask
>> in the ticket, since you made it clear it was against to rules. So instead
>> of arguing it with you personally why it's against the rules, i wanted to
>> open up a public  discussion as to why it is not allowed and if we can
>> allow it.
>> I mean why can a plugin openly ask "Rate 5* for this plugin" and the
>> theme can not ? I honestly could care less if they voted 3-4-5 stars, i
>> just need actual user feedback to improve up on. People usually do not tend
>> to do reviews unless they are prompted or "reminded" to do so.
>> Maybe we can put some limit the usage of it like the limitations on the
>> linkbacks to the author, put some rules on how can it be asked from user.
>> Like do not say "vote me 5 stars", i dont know.For example I had made mine
>> a "one time only" notice intentionally in order not to disturb user, not to
>> mention that it can already be opted-out upon installation.
>>
>>
>> 2013/11/21 Chip Bennett <chip at chipbennett.net>
>>
>>> The point is: you should ask the reviewer in the ticket first. Not the
>>> mail list or the forums: in the ticket.
>>>
>>> Review tickets are meant to be a discussion between reviewer and
>>> developer, and the process works much more smoothly when that happens.
>>> That's why we ask developers to ask questions in the ticket before going
>>> elsewhere, and why we ask reviewers to keep tickets open after leaving
>>> review comments.
>>>
>>> The mail-list *is* a place for general discussion, and everyone is
>>> welcome to use it for that. But if a question is directly related to a
>>> review comment, the first place that discussion should take place is in the
>>> ticket. If an issue or question can't be adequately addressed, then bring
>>> an admin into the ticket.
>>>
>>> Our goal is to ensure that Themes make it through the approval as
>>> expediently as possible. That's why we ask that in-ticket issues be handled
>>> in-ticket first. Once the Theme is approved, then by all means: open up
>>> general discussion on the mail-list.
>>>
>>> As for the forums: that's the worst-possible place to go for Theme
>>> Review-related questions. The Theme Review Team members generally don't
>>> monitor the forums (unless pinged).
>>>
>>>
>>> On Wed, Nov 20, 2013 at 5:35 PM, emin ozlem <eminozlem at gmail.com> wrote:
>>>
>>>> Firstly, my email to the list was not meant to bypass your review or
>>>> ask for second opinion behind your back. Like i said, i understand it's
>>>> against the rules as you said. I just wanted to know how and why it's
>>>> allowed for plugins and not for themes.
>>>> Thanks for the link to the discussion, i thought mail list was
>>>> something we could make use of when we have questions we could not find
>>>> answers to. Next time i will ask in forums first.
>>>>
>>>>
>>>> 2013/11/21 Chip Bennett <chip at chipbennett.net>
>>>>
>>>>> First, in-ticket questions should be handled first *in-ticket*. If you
>>>>> have a question, ask the reviewer, in the ticket. The mail-list should not
>>>>> be used as an end-around to bypass review comments.
>>>>>
>>>>>  Second, please refer to the discussion, here:
>>>>> http://make.wordpress.org/themes/2013/11/04/wp-admin-theme-promotion/
>>>>>
>>>>>
>>>>> On Wed, Nov 20, 2013 at 4:38 PM, emin ozlem <eminozlem at gmail.com>wrote:
>>>>>
>>>>>> I've added a one-time only message to suggest user to review the
>>>>>> theme, and i am told it's against the rules ?
>>>>>> I mean i've seen plenty of plugins asking for 5star reviews, and i
>>>>>> havent even done that, i simply wrote "please review, all kind of feedback
>>>>>> helps".
>>>>>>
>>>>>> Is it against the themes guidelines, and if it's, how come it's not
>>>>>> for the plugins ?
>>>>>>
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>>>>>>
>>>>>>
>>>>>
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>>>>>
>>>>
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