[theme-reviewers] support question and trac suggestion

Joseph Scott joseph at automattic.com
Mon Jun 28 17:23:54 UTC 2010

On Mon, Jun 28, 2010 at 4:32 AM, Chris Olbekson <chris at c3mdigital.com>wrote:

> I wanted to make a suggestion and pose a question to the group.
> If I understand it correctly, a theme author must re submit the theme if it
> is rejected for for a bug or coding error and this would then put their
> theme at the bottom of the queue.
> Would it be possible to add a needs patch to their ticket and hold the
> ticket open then the author would have a chance to fix the bug and submit a
> patch.  Anyone could test the patch and then it could be committed back to
> the theme and be approved without the author having to back through the
> process.  Would this be a viable option?

Theme authors should be able to upload patches to the tickets already,
although it is a work flow that we haven't really talked about.

> Also another discussion has been going on in the forums mailing list
> regarding theme support.  Maybe we could require the author to commit to
> providing some level of support for their theme in the forums.  Some
> authors actively participate in questions  tagged with their theme and
> others are nowhere to be found.
> We could also use this as another guideline for acceptance based on the
> authors previous track record for offering support.  I know they will not be
> able to answer all questions but it would be great if they could at least
> try and help users out on some level.  I am also going to cc this question
> to the wp-forums list.

I think requiring this turns out to be very hard in practice.  I'm for
exploring ways to encourage theme devs to be responsive to forum items about
their theme.

Joseph Scott
joseph at josephscott.org
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