[wp-trac] [WordPress Trac] #56401: Critical Bug in free WordPress Backup & Migration plugin.

[WordPress Trac]

#56401: Critical Bug in free WordPress Backup & Migration plugin.
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 Reporter:  sergio02      |      Owner:  (none)
     Type:  defect (bug)  |     Status:  new
 Priority:  normal        |  Milestone:  Awaiting Review
Component:  Import        |    Version:
 Severity:  critical      |   Keywords:
  Focuses:                |
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 I am running **Windows 10 64 bit Home edition**. I am running **Bitnami
 Xampp with PHP version 7** in it. I have been running **WordPress version
 6.01**, with the latest updated version of the (free Elementor plugin). If
 further details are needed in order to proceed, please respond back.

 I am experiencing a critical bug in the free version of the **WordPress
 Backup & Migration** plugin, which appears to be the most size efficient
 WordPress website backup and restore plugin that I can find for free on
 the WordPress plugins database. I have taken screenshots of all that is
 happening, if someone can send me some electronic details that I can post
 them to.

 What is happening is that the Import (“Restore”) phase is failing, via a
 successful upload of a (free WordPress Backup & Migration) .zip backup
 archive file which doesn’t look like it has any errors.

 When the Upload is complete, a new notifying window is raised to the
 foreground, that gets to the message ‘File has fetched from the server,
 now importing the file….’ .At this point, everything silently drops out,
 and the misspelled error message, in red, is put in the top left corner:

 ‘**Somehting went wrong! Can’t open zip file.**’
 ''
 **by which point the import crashes, and the plugin fails to work to
 restore the website inside the backup .zip file.**''

 I have not lost my website, because I have it successfully backed up via a
 different backup plugin that does work. However that plugin is not size
 efficient enough for what I need it to do with WordPress itself.

 I have three full-screen image captures of the progression of the plugin,
 and its bug and failure occuring.  I can't find a way to upload and attach
 them with this bug report, although if I were contacted by email I am
 happy to submit them electronically, via email or internet file transfer.

 My name is Sergio Minervini, and my live use email address is

 ``` poweruserm at live.com.au ```.

 I need this plugin particularly to work, because the resulting backup and
 restore back things much smaller, for capacity’s sake. Can someone reply
 to me on this, fix this bug, and get the free version of this plugin
 running under these circumstances, so that I can use it at all?

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Ticket URL: <https://core.trac.wordpress.org/ticket/56401>
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