[wp-trac] [WordPress Trac] #53092: Extraneous "Users" appear in my list of users and I am unable to delete them.
WordPress Trac
noreply at wordpress.org
Mon Apr 26 17:31:40 UTC 2021
#53092: Extraneous "Users" appear in my list of users and I am unable to delete
them.
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Reporter: gossat2tubs | Owner: (none)
Type: defect (bug) | Status: closed
Priority: normal | Milestone:
Component: Users | Version: 5.7.1
Severity: normal | Resolution: invalid
Keywords: | Focuses:
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Changes (by SergeyBiryukov):
* keywords: needs-design-feedback =>
* resolution: => invalid
* status: new => closed
* component: General => Users
* milestone: Awaiting Review =>
Comment:
Hi there, welcome to WordPress Trac! Thanks for the report.
I'm sorry to hear you are having issues with your website. Please note
that this Trac is used for enhancements and bug reporting for the
WordPress core software, not for individual support questions.
Extraneous users that cannot be deleted generally mean that the site was
hacked, most likely via a plugin or theme vulnerability, though there's no
way to tell with certainty in advance.
Please follow the steps outlined in the
[https://wordpress.org/support/article/faq-my-site-was-hacked/ FAQ My site
was hacked] support article, or try the support forums to get help with
your site: https://wordpress.org/support/forums/.
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Ticket URL: <https://core.trac.wordpress.org/ticket/53092#comment:1>
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