[wp-meta] [Making WordPress.org] #3712: Identify unresolved topics when the last reply is from a support role

[Making WordPress.org]

#3712: Identify unresolved topics when the last reply is from a support role
----------------------------+---------------------
 Reporter:  amboutwe        |       Owner:  (none)
     Type:  enhancement     |      Status:  new
 Priority:  normal          |   Milestone:
Component:  Support Forums  |  Resolution:
 Keywords:                  |
----------------------------+---------------------

Comment (by amboutwe):

 Yes, this is still an issue. You probably recognize your colleagues'
 usernames if the team is small enough. But you likely don't know everyone
 for larger teams or if you're a new colleague. I wrote a small JavaScript
 that checks the last post column, and if a specific username appears, the
 script highlights the row in a khaki color.

 With the highlighter and my custom script, I can instantly know which
 topic I need to open and handle next. Without the scripts, I must open
 each one and check for the 'Plugin support' tag.

 **Images**
 No customization:
 https://drive.google.com/file/d/1rXsALFetUaIW9SHOdbSQL7ET07MyIdSR/view
 + [https://make.wordpress.org/support/handbook/appendix/helpful-tools
 /#clearer-plugin-and-theme-support Highlighter] script:
 https://drive.google.com/file/d/1raMrtxKP_1VgSeF0P1kAOUcbXvDwoSCN/view
 + Custom script:
 https://drive.google.com/file/d/1raNPx4bl02RoaVu5VsM_IIp3-ZIUpWIj/view

-- 
Ticket URL: <https://meta.trac.wordpress.org/ticket/3712#comment:7>
Making WordPress.org <https://meta.trac.wordpress.org/>
Making WordPress.org