[wp-meta] [Making WordPress.org] #3712: Identify unresolved topics when the last reply is from a support role

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Wed Mar 22 16:14:47 UTC 2023


#3712: Identify unresolved topics when the last reply is from a support role
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 Reporter:  amboutwe        |       Owner:  (none)
     Type:  enhancement     |      Status:  new
 Priority:  normal          |   Milestone:
Component:  Support Forums  |  Resolution:
 Keywords:                  |
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Comment (by mrfoxtalbot):

 > When a plugin/theme has multiple users with support roles, there is no
 way to know if a colleague was the last reply on a unresolved topic.
 Therefore, each team member must open each unresolved topic to check if it
 needs action.



 @amboutwe, is this still an issue? I am asking because the current view
 shows who the last replier on each thread was.

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Ticket URL: <https://meta.trac.wordpress.org/ticket/3712#comment:6>
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