[wp-meta] [Making WordPress.org] #3712: Identify unresolved topics when the last reply is from a support role
Making WordPress.org
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Wed Mar 22 16:14:47 UTC 2023
#3712: Identify unresolved topics when the last reply is from a support role
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Reporter: amboutwe | Owner: (none)
Type: enhancement | Status: new
Priority: normal | Milestone:
Component: Support Forums | Resolution:
Keywords: |
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Comment (by mrfoxtalbot):
> When a plugin/theme has multiple users with support roles, there is no
way to know if a colleague was the last reply on a unresolved topic.
Therefore, each team member must open each unresolved topic to check if it
needs action.
@amboutwe, is this still an issue? I am asking because the current view
shows who the last replier on each thread was.
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Ticket URL: <https://meta.trac.wordpress.org/ticket/3712#comment:6>
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