[wp-meta] [Making WordPress.org] #6842: Remove "This topic is not a support question" checkbox

Making WordPress.org noreply at wordpress.org
Thu Mar 9 02:00:39 UTC 2023


#6842: Remove "This topic is not a support question" checkbox
----------------------------+---------------------
 Reporter:  zoonini         |       Owner:  (none)
     Type:  defect (bug)    |      Status:  new
 Priority:  normal          |   Milestone:
Component:  Support Forums  |  Resolution:
 Keywords:                  |
----------------------------+---------------------

Comment (by dd32):

 Perhaps this checkbox could be removed and a "Thread type" option added at
 the top of the thread form
  - Need help using the plugin
  - Reporting a bug
  - Requesting a new feature
  - General Plugin feedback
  - Sticky Announcement (Plugin reps only, auto-locked from replies,
 maximum 2 stickied announcements)

 That doesn't resolve the issue of plugin reps moving non-support threads
 to `resolved` directly (ie. All of them can be unresolved/resolved, but
 maybe we exclude bug/feature/announcements from the calculations), but
 might offer a middle-ground of allowing us to categorise and exclude
 certain thread types from the counts at the same time as automating some
 processes.

 ...In other words, move from `Unresolved/Resolved/Not-Support` to
 `Help(unresolved/resolved), bug+feature(unresolved/resolved), feedback,
 announcements`

-- 
Ticket URL: <https://meta.trac.wordpress.org/ticket/6842#comment:7>
Making WordPress.org <https://meta.trac.wordpress.org/>
Making WordPress.org


More information about the wp-meta mailing list