[wp-meta] [Making WordPress.org] #6842: Remove "This topic is not a support question" checkbox
Making WordPress.org
noreply at wordpress.org
Thu Mar 9 02:00:39 UTC 2023
#6842: Remove "This topic is not a support question" checkbox
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Reporter: zoonini | Owner: (none)
Type: defect (bug) | Status: new
Priority: normal | Milestone:
Component: Support Forums | Resolution:
Keywords: |
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Comment (by dd32):
Perhaps this checkbox could be removed and a "Thread type" option added at
the top of the thread form
- Need help using the plugin
- Reporting a bug
- Requesting a new feature
- General Plugin feedback
- Sticky Announcement (Plugin reps only, auto-locked from replies,
maximum 2 stickied announcements)
That doesn't resolve the issue of plugin reps moving non-support threads
to `resolved` directly (ie. All of them can be unresolved/resolved, but
maybe we exclude bug/feature/announcements from the calculations), but
might offer a middle-ground of allowing us to categorise and exclude
certain thread types from the counts at the same time as automating some
processes.
...In other words, move from `Unresolved/Resolved/Not-Support` to
`Help(unresolved/resolved), bug+feature(unresolved/resolved), feedback,
announcements`
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Ticket URL: <https://meta.trac.wordpress.org/ticket/6842#comment:7>
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