[wp-meta] [Making WordPress.org] #6842: Remove "This topic is not a support question" checkbox

Making WordPress.org noreply at wordpress.org
Wed Mar 8 21:02:49 UTC 2023


#6842: Remove "This topic is not a support question" checkbox
----------------------------+---------------------
 Reporter:  zoonini         |       Owner:  (none)
     Type:  defect (bug)    |      Status:  new
 Priority:  normal          |   Milestone:
Component:  Support Forums  |  Resolution:
 Keywords:                  |
----------------------------+---------------------
Description changed by SergeyBiryukov:

Old description:

> There is currently a checkbox under the support-forum message box that
> says:
>
> > This topic is not a support question
>
> Both the clarity and helpfulness of this item is questionable. At today's
> Support Forum bug scrub, no one present, including several moderators and
> other forum volunteers, seemed to find it useful in handling forum
> threads.
>
> Unless there are strong valid reasons to keep it, could we just ahead and
> remove this checkbox.
>
> Let's also be sure to remove any references that may lie elsewhere, such
> as in the support guidelines, and any forum views where it's currently
> part of the logic.
>
> Related ticket: https://meta.trac.wordpress.org/ticket/3619

New description:

 There is currently a checkbox under the support-forum message box that
 says:

 > This topic is not a support question

 Both the clarity and helpfulness of this item is questionable. At today's
 Support Forum bug scrub, no one present, including several moderators and
 other forum volunteers, seemed to find it useful in handling forum
 threads.

 Unless there are strong valid reasons to keep it, could we just ahead and
 remove this checkbox.

 Let's also be sure to remove any references that may lie elsewhere, such
 as in the support guidelines, and any forum views where it's currently
 part of the logic.

 Related ticket: #3619

--

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Ticket URL: <https://meta.trac.wordpress.org/ticket/6842#comment:6>
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