[wp-meta] [Making WordPress.org] #6722: Support Forums: Timeframe to edit posts or to add further posts should be longer
Making WordPress.org
noreply at wordpress.org
Wed Feb 1 00:55:14 UTC 2023
#6722: Support Forums: Timeframe to edit posts or to add further posts should be
longer
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Reporter: abitofmind | Owner: (none)
Type: enhancement | Status: reopened
Priority: normal | Milestone:
Component: Support Forums | Resolution:
Keywords: |
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Comment (by dd32):
There's several topics raised in this ticket, and due to it's length,
makes it easy to miss them. Ideally, these should have been distinct
tickets.
> Increase thread edit timeframe
Strong pass from me here, it's not worth the problems it causes. The edit
timeframe is for correcting small issues (Typos, formatting, etc) not to
reframe the question or correct the initial thoughts. A follow up reply
from the thread starter should not be seen as a failure.
> Users arriving via search engine or consuming information IN the context
of search engine results
Thankfully search engine excerpts are super limited, and you'll almost
always have to click through..[[BR]]
Though, this ties into the next point:
> Timeframe to add posts to a thread
I've had this same scenario, where I land on a thread that was never
replied to or wasn't resolved with the correct information.
I don't necessarily think that adding extra time to add responses is
necessarily ideal, but, content discovery could be better - It should be
linking similar recent forum posts for a plugin for example, or other
resolved topics that are related to the thread.
We don't currently have a way for related-posts style suggestions though,
this is likely something that may be viable through a better search engine
integration for the Support Forums at some future point in time (It's not
a simple task is what I'm saying).
> And it was maybe only a few months old. Not years.
I believe it's 6 months from last response, which is a short time, but a
looong time for many topics.
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Ticket URL: <https://meta.trac.wordpress.org/ticket/6722#comment:10>
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