[wp-meta] [Making WordPress.org] #6418: Append a "Read reply by author" link if there is one on the review overview page
Making WordPress.org
noreply at wordpress.org
Thu Jul 21 17:18:28 UTC 2022
#6418: Append a "Read reply by author" link if there is one on the review overview
page
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Reporter: ReneHermi | Owner: (none)
Type: enhancement | Status: assigned
Priority: high | Milestone:
Component: Plugin Directory | Resolution:
Keywords: needs-patch |
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Comment (by ReneHermi):
Hi @sterndata
thanks for your valueable input on this.
Let me explain this more. Maybe I did not explain it good enough what the
problem is.
If a user opens the big prominent Review tab on the top of the page
https://wordpress.org/plugins/wp-staging/#reviews he will not see that
there is a reply to a review. (It does not matter if this reply is by
another user or by an author).
It's not intuitive to click on these review title to get more information.
Even if a user knows that he can click on a title to get more information
he has to click on all titles to eventually see there is a author reply.
That's a bad user experience but usually people will only read the full
reviews and then will leave that page without any further clicking because
its noit obvious there is more information hidden behind the titles.
> etc are in the eyes of the beholder and giving them special treatment is
also unnecessary
I don't think this is giving any special treatment. It's just showing a
potential new user of a plugin that there is a reply that could contain
interesting extra information about a review.
> On a page like https://wordpress.org/support/plugin/wp-staging/reviews/,
I'm OK with "flagging" an author ID on the right with the same orange
button.
Good catch! That's another spot where a "Read reply" link would be useful
or a flag that indicates there is more to read. But not that much as in my
first example because the forum list does not show the full reviews
instead of only the title. So its much more likey here that a user will
click here on that review title to read the rest of the review including
any potential replies by other users or authors.
Draft:
[[Image(https://wp-staging.com/ab/images/read-reply.png)]]
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Ticket URL: <https://meta.trac.wordpress.org/ticket/6418#comment:2>
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