[wp-meta] [Making WordPress.org] #5426: Improve the plugin repository's Support tab.

Making WordPress.org noreply at wordpress.org
Wed Sep 16 05:10:42 UTC 2020


#5426: Improve the plugin repository's Support tab.
------------------------------+---------------------
 Reporter:  carike            |       Owner:  (none)
     Type:  defect            |      Status:  new
 Priority:  normal            |   Milestone:
Component:  Plugin Directory  |  Resolution:
 Keywords:  2nd-opinion       |
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Changes (by tnolte):

 * keywords:  2nd-opinion close => 2nd-opinion


Comment:

 I don't agree that plugin authors should be restricted from providing
 their own support tools/platforms. If WordPress provided the best tooling
 then why are plugin authors, and even Core development, happening on
 GitHub?

 I can provide a better, more up-to-date, and timely support of my free
 plugin using something like GitHub issues than the .org support forum. I
 see the current forums as limiting and inflexible. I shouldn't be
 restricted from providing better support to my users.

 I will also say that if my plugin is free I am giving my time for the
 community and should be allowed to make the best use of my time. Which is
 also why I don't restrict myself to using the .org SVN repository for all
 of my development. I want to use the best tool for the job today serves my
 users.

-- 
Ticket URL: <https://meta.trac.wordpress.org/ticket/5426#comment:4>
Making WordPress.org <https://meta.trac.wordpress.org/>
Making WordPress.org


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