[wp-meta] [Making WordPress.org] #5426: Improve the plugin repository's Support tab.
Making WordPress.org
noreply at wordpress.org
Thu Nov 12 20:38:11 UTC 2020
#5426: Improve the plugin repository's Support tab.
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Reporter: carike | Owner: (none)
Type: defect | Status: new
Priority: normal | Milestone:
Component: Plugin Directory | Resolution:
Keywords: 2nd-opinion |
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Comment (by joyously):
> The problem is that we should not give users something different to what
they expect.
That is not a problem. We shouldn't tailor our offerings to the users'
expectations. We offer hosting and forums and reviews and moderation of
all that. Period. You can't control what users will expect.
It seems like a perfectly normal flow for the user to click Support and
see either a forum of questions or a forum with a sticky that says "we
answer stuff over here". No big deal.
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Ticket URL: <https://meta.trac.wordpress.org/ticket/5426#comment:11>
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