[wp-meta] [Making WordPress.org] #5426: Improve the plugin repository's Support tab.

Making WordPress.org noreply at wordpress.org
Thu Nov 12 20:38:11 UTC 2020

#5426: Improve the plugin repository's Support tab.
 Reporter:  carike            |       Owner:  (none)
     Type:  defect            |      Status:  new
 Priority:  normal            |   Milestone:
Component:  Plugin Directory  |  Resolution:
 Keywords:  2nd-opinion       |

Comment (by joyously):

 > The problem is that we should not give users something different to what
 they expect.

 That is not a problem. We shouldn't tailor our offerings to the users'
 expectations. We offer hosting and forums and reviews and moderation of
 all that. Period. You can't control what users will expect.
 It seems like a perfectly normal flow for the user to click Support and
 see either a forum of questions or a forum with a sticky that says "we
 answer stuff over here". No big deal.

Ticket URL: <https://meta.trac.wordpress.org/ticket/5426#comment:11>
Making WordPress.org <https://meta.trac.wordpress.org/>
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