[wp-meta] [Making WordPress.org] #5093: Proposal to allow users to remove URLs that they have added to their posts in the support forums

[Making WordPress.org]

#5093: Proposal to allow users to remove URLs that they have added to their posts
in the support forums
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 Reporter:  carike                |       Owner:  (none)
     Type:  defect                |      Status:  new
 Priority:  normal                |   Milestone:
Component:  Support Forums        |  Resolution:
 Keywords:  needs-privacy-review  |
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Comment (by jonoaldersonwp):

 Our volunteers and moderators aren't our target audience. The forums
 aren't "for" them. They're for the end users, and people who post
 messages. If we're providing a bad experience to end users (which is
 demonstrably true at the moment), then we need to solve for that first and
 foremost.

 If solving that impacts the resources/processes of our volunteers, then we
 need to change those resources/processes. We can't just immediately shut
 down any discussion of improvements which require additional volunteer
 resource as a dead-end, unless we've actively decided that WordPress'
 reputation and market share doesn't matter to (all of) us - which as far
 as I know, isn't the case.

 Let's try to be a bit more open and productive around how we explore this,
 maybe? If volunteer resourcing is the issue, then let's not conflate that
 with the utility or viability of the proposal, and let's work
 collaboratively to find a compromise. I think that, perhaps, we're all
 over-reacting on the amount of additional resource required to police
 this. We already police it, and, it's evidently a drain.

 What if we just gave the moderators the tool to remove the link, as a
 test? Then nobody's doing any more / different work than at present, but
 we create some more happy, positive interactions, rather than making
 enemies of the community? If nobody dies, then we circle back around,
 regroup with some learnings and insight, and discuss next steps.r

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Ticket URL: <https://meta.trac.wordpress.org/ticket/5093#comment:16>
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