[wp-meta] [Making WordPress.org] #4236: Support: In short guidelines for review writing, mention that links aren't tolerated

Making WordPress.org noreply at wordpress.org
Wed Mar 6 13:09:32 UTC 2019

#4236: Support: In short guidelines for review writing, mention that links aren't
 Reporter:  tobifjellner    |       Owner:  (none)
     Type:  enhancement     |      Status:  new
 Priority:  normal          |   Milestone:
Component:  Support Forums  |  Resolution:
 Keywords:                  |

Comment (by jdembowski):

 Replying to [comment:12 Otshelnik-Fm]:
 > users leave a review once-it is difficult for them. The second chance
 (to republish the review without reference) reduces the probability of
 orders of magnitude

 No, that just is not at all true. I'm sorry you disagree but a few things.

 - That user left a review ''as requested'' or with your knowledge. You
 demonstrated that that is true.

 There is nothing wrong with that and to be honest, I will always support
 any plugin or theme author ''who just asks for reviews politely without
 any offers in return.'' That remains the best and most successful way to
 get reviews. Just ask politely without being pushy about it.

 Don't nag, don't use repeat notifications, etc. Just ask politely for
 their feedback. It works so well when plugin or theme authors do that.

 - The user received a notification about ''why'' their review was
 archived. There was nothing in the dark, hidden about this. They were able
 submit a review once, they could just as easily do so again.

 It's not a big deal and the few reviews on that plugin show that sort of
 interaction. That's fine: getting that feedback is important and again,
 ''there is nothing wrong with asking for that feedback''. Asking for
 feedback is encouraged.

 Reviews are just feedback from users to volunteers. In this case the
 volunteers are the plugin or theme author. Anyone who is trying to use
 those reviews for anything else such as business related is making a huge

Ticket URL: <https://meta.trac.wordpress.org/ticket/4236#comment:13>
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