[wp-meta] [Making WordPress.org] #2596: Support Templates ala Github
noreply at wordpress.org
Wed Mar 21 19:59:52 UTC 2018
#2596: Support Templates ala Github
Reporter: webdevmattcrom | Owner:
Type: enhancement | Status: new
Priority: normal | Milestone:
Component: Support Forums | Resolution:
Comment (by xkon):
Just my 2c since this is really interesting. When I see wp.org as a whole
(at least as far as I'm concerned and on the pages that I've been hanging
out :D) everything is consistent on each 'section'.
So even though I do understand the need of extra input fields etc to
create a better user experience by `users providing more specific
information -> to authors being able to create less and more precise
replies and solve the problem faster etc`. This would bring somewhat of an
inconsistency and might hit back in the wrong way. I can't even imagine
myself being in the forums having 3 input fields, then going in a plugin
having 5 and on another after having 15 because that's the custom template
that Author decided to upload even if it's for the better.
Also on the last 2 comments about the the placeholder text mentioned, if I
see more than 1 bullet point in there and I click to write and that list
vanishes, I'm lost already... I won't even remember what `2.` was after 3
minutes of trying to explain my problem as I'm focusing on my issue and
not what the holder was telling me.
One idea of 'combining' both things ( if that's possible ) would be for
the plugin authors to be able to alter (or extend even) the `notice area`
that is right above the form.
If that's possible:
* There's no UI/UX difference between support forums + plugin forums.
* The user will always be able to see what the Authors want as a
'standard' reply to help faster.
* If the user wants he can still avoid everything and just proceed on
mumbling on whatever he likes without interference.
* Everything is still on a consistent 'theme' of having the same form
everywhere with 1 notice above. No frustration, no confusion whatsoever.
Ticket URL: <https://meta.trac.wordpress.org/ticket/2596#comment:31>
Making WordPress.org <https://meta.trac.wordpress.org/>
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