[wp-meta] [Making WordPress.org] #1378: Confusing wording when creating new ticket in WordPress Trac

Making WordPress.org noreply at wordpress.org
Thu Nov 5 04:11:38 UTC 2015


#1378: Confusing wording when creating new ticket in WordPress Trac
-----------------------+------------------
Reporter:  pdfernhout  |      Owner:
    Type:  defect      |     Status:  new
Priority:  normal      |  Component:  Trac
Keywords:              |
-----------------------+------------------
 The wording on the [[https://core.trac.wordpress.org/newticket new ticket
 page for WordPress] on Trac says '''two''' confusing things which could be
 clarified.

 The '''first''' confusing thing is that page says: "This form is for
 reporting bugs in WordPress ''Trac''." [my emphasis]

 That could be read confusingly as: "This form is for reporting bugs in the
 Trac system currently used by WordPress.org".

 It might be better if it just said: "This form is for reporting bugs in
 WordPress."

 Or alternatively it could say: "This form is for using the Trac issue
 reporting system to report bugs in WordPress or to suggest enhancements or
 make feature requests for WordPress."

 The '''second''' confusing thing is that for anyone a bit confused after
 reading the first sentence, the next line reads: "Are you using either the
 latest version of WordPress ''Trac'', or the latest development version?
 If not, please update first." [my emphasis]

 The key phrase again is "WordPress Trac".

 When I read that, it seemed to confirm that indeed the new ticket page I
 was on was about reporting bug in Trac (as used by WordPress.org), and so
 I was in the wrong place to report a bug or enhancement in WordPress
 itself. Why else would I need to update to the latest version of Trac
 before reporting a bug, given I was already using the Trac web application
 right then as hosted on WordPress.org? :-)

 So, I'd suggest that line should also have the word "Trac" removed from it
 to read: "Are you using either the latest version of WordPress, or the
 latest development version? If not, please update first."

 The last sentence probably could be further improved to clarify what was
 meant by "version" versus "development version", as in something like:
 "Are you using either the latest ''release'' version of WordPress, or the
 latest development version? If not, please update first." [my emphasis on
 the added word, where emphasis would not be needed in the actual text.]

--
Ticket URL: <https://meta.trac.wordpress.org/ticket/1378>
Making WordPress.org <https://meta.trac.wordpress.org/>
Making WordPress.org


More information about the wp-meta mailing list