[wp-meta] [Making WordPress.org] #925: Add form to the bottom of Commercial Themes page
Making WordPress.org
noreply at wordpress.org
Tue Mar 3 18:01:26 UTC 2015
#925: Add form to the bottom of Commercial Themes page
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Reporter: samuelsidler | Owner:
Type: task | Status: new
Priority: low | Component: Theme Directory
Resolution: | Keywords:
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Comment (by Otto42):
Yes, we do. Any form we have on the site, we inevitably get people asking
random questions through. Heck, we even have people who email the forum
passwords reset address (which isn't exactly easy to find) asking for help
fixing some random CSS problem on their blog. We still even get support
questions for themes on the closed theme-reviewers mailing list, about
twice a week.
I think email has a notable advantage here in that a) we get a point of
contact from it which lets us talk back to the person reliably, and point
out issues we have with their site or their services or whatever we notice
about their system that we want to get fixed in order for them to be
listed and b) it creates a ever-so-minor barrier to entry that prevents
quite a lot of the random support questions from getting through.
The haiku thing is mostly for fun. We've even helped people create one for
their site before. It's not exactly a strict requirement. :)
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Ticket URL: <https://meta.trac.wordpress.org/ticket/925#comment:3>
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