[wp-meta] [Making WordPress.org] #574: Contact CampTix Attendees who Had Trouble Registering
Making WordPress.org
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Mon Jul 28 16:34:31 UTC 2014
#574: Contact CampTix Attendees who Had Trouble Registering
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Reporter: iandunn | Owner:
Type: enhancement | Status: new
Priority: normal | Component: wordcamp.org
Keywords: good-first-bug |
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It's normal for [https://github.com/Automattic/camptix CampTix]
installations to get a significant number of failed registrations (i.e.,
`Attendee` posts with the `Failed` or `Timeout` post status). Often times
the user will try again later and successfully register, but sometimes
they don't try, or they try several times and can't get it working at all,
possibly because they're having trouble with the payment gateway.
It'd be useful for WordCamp organizers to be able to e-mail any attendees
that failed registration, so that they can offer help. The existing `Tools
> Notify` screen can be used to send the e-mail. The e-mail should not be
sent to attendees who have previously received one, or who successfully
registered on their own after their initial attempt failed.
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Ticket URL: <https://meta.trac.wordpress.org/ticket/574>
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