[theme-reviewers] Question about status of tickets when reviewing.

[Jose Castaneda]

Generally the ticket should stay open so the author can make the proper
corrections and submit a new version. Communication is the key. Give them a
reasonable amount of time. Use your best judgement. :)


On Thu, Jun 19, 2014 at 2:51 PM, Catch Themes <info at catchthemes.com> wrote:

> Yes, you need to keep the ticket open for few day so that the theme author
> can correct the issue and upload the new version.
>
> You should only close the ticket if the theme author doesn't respond for a
> long period of time, such as 7 days.
>
>
> On Fri, Jun 20, 2014 at 3:34 AM, Dylan Scott <
> dylan.scott at webunitydesign.com> wrote:
>
>> Hi,
>>
>> When reviewing a theme what is the practice on setting the status of the
>> ticket? My approach so far has been to close the ticket with a solution
>> immediately. Should the ticket be left open for a period after review?
>>
>> Thanks
>>
>> Dylan
>>
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>
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