[theme-reviewers] Upselling standards?

Emil Uzelac emil at uzelac.me
Fri Oct 4 19:53:29 UTC 2013


I can't see any issues with the plugin notifications.
We asked authors to move plugin-territory items outside of the theme:

http://make.wordpress.org/themes/guidelines/guidelines-plugin-territory/

Additional themes as long as it's not a SPAM, I personally have zero
issues with that.




On Fri, Oct 4, 2013 at 2:19 PM, Bryan Hadaway <bhadaway at gmail.com> wrote:

> Actually, this has less to do with advertising/upselling and more to do
> with the new "plugin territory" standard.
>
> As you know for years now, most themes have housed all their features
> self-contained more or less, but we're now required to move those changes
> to a plugin. So, Responsive now has its own add-on (or what I like to call
> companion) plugin for those features that hundreds of thousands of people
> have come to rely on that are now removed from the theme:
>
> http://wordpress.org/plugins/responsive-add-ons/
>
> And naturally, trying to avoid breaking people's sites, having an
> abundance of support requests open up etc we absolutely emphasize with for
> example "It adds notices to the Plugins admin page" and also upon
> activating we definitely shout from the mountains "Hey, you probably want
> this plugin too!". Other than that, like you noted all other links are
> appropriate and relevant.
>
> And for the page of pro themes, this as an entirely aside page that is not
> intrusive to the user experience at all. Go to Appearance > Themes Options
> with Responsive activated, are you telling me it's really that
> obnoxious/difficult to get to and use the options?
>
> For maintaining the most popular free WordPress theme in the history of
> WordPress and continuing to provide top notch free support (that includes
> writing custom CSS) for the thousands of users that come to us in the
> forums, I don't think it's an insane thing that in exchange we get to say
> "Hey, if you're interested, we also offer a selection of pro themes."
>
> This is the first time I've ever heard a complaint about this, and it's
> not coming from a user, as in just a plain old user. We respect our users
> and customers greatly, we have no misleading marketing techniques, we don't
> restrict usage, we don't lock people in and we provide amazing support.
>
> If an actual user brought something like this to us in a support request I
> would ask them to post the suggestion here:
>
> https://cyberchimps.uservoice.com/
>
> Where the whole community can weigh in on it and if it got enough votes
> we'd absolutely improve it.
>
> 1. If the actual users (who we care about most) starting complaining about
> this we'd definitely improve it. But, it just hasn't happened, period.
>
> 2. If the admins weigh in and let us know this isn't allowed we'll of
> course fix it immediately.
>
> As much as I respect your opinion to bring matters like this to the list,
> I hope you respect my opinion to disagree. I think your concern is more
> exaggerated than the issue you're raising itself.
>
> But, I could be wrong. Let me know guys, too many links, are they
> intrusive, obnoxious, somehow harmful to users? I'll definitely forward
> this issue to development.
>
> Thanks
>
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>
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