[theme-reviewers] Push live request

[Trent Lapinski]

I have seen that, it doesn't clarify what review process we are currently using now, or explain why we have the go-live issue again.

--Trent Lapinski
CEO of CyberChimps.com
Sent from my iPhone

On Jun 25, 2013, at 2:06 PM, Emil Uzelac <emil at uzelac.me> wrote:

> Have you seen this yet?
> 
> http://make.wordpress.org/themes/2013/05/21/should-priority-1-queue-be-reserved-for-admin-review/
> 
> Thanks,
> Emil
> 
> 
> On Tue, Jun 25, 2013 at 3:56 PM, Trent Lapinski <trent at cyberchimps.com> wrote:
>> Can we please get a clarification on what the new review process actually is?
>> 
>> I'm still a bit confused.
>> 
>> I was under the impression the new admin only review system was supposed to set a theme as live shortly after being approved by an admin. This worked well for a few weeks, but as of about 7-10 days ago it doesn't seem to happening anymore and a dozen or so approved themes have been left unattended for 7-days now.
>> 
>> The new admin only approval / live system also simply created a new problem where we essentially traded a 7-day go live period for a 4-7 day approval. While it helped going live faster initially it hurt themes getting reviewed in a timely manor. Now both methods appear to be broken.
>> 
>> Currently a priority 1 review can now take 3-7 days to even get reviewed, and are now taking an additional 3-7 days to go live. This means a simple priority #1 diff review can take up to 14 days before it is reviewed, and actually pushed live.
>> 
>> There has to be a more efficient way to handle this.
>> 
>> Unfortunately even if a bunch if reviewers made it our mission to clear out the queue every day we're back to waiting a week+ to go live again.
>> 
>> Perhaps it's time we consider adding more admins and/or giving priority 1's the ability to go live shortly after approval?
>> 
>> -- Trent Lapinski
>> CEO of CyberChimps
>> Sent from my iPad
>> 
>> On Jun 25, 2013, at 1:06 PM, Otto <otto at ottodestruct.com> wrote:
>> 
>> > On Tue, Jun 25, 2013 at 3:04 PM, Philip M. Hofer (Frumph)
>> > <philip at frumph.net> wrote:
>> >> Regardless of who is volunteering, there are a handful of volunteers with
>> >> the ability to do it; if they cannot they need to find someone who can
>> >> fullfill that part of the responsibilities within the volunteer
>> >> administrators or find someone who can do it;
>> >
>> > Thank you for the feedback, however we are already looking into this
>> > and have been for some time now.
>> >
>> > -Otto
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