[theme-reviewers] Push live request

[Philip M. Hofer (Frumph)]

While I understand where you’re coming from, I also understand from past experience from seeing what it entails.   When Cais was lead they happened nightly, every couple nights whenever he had the time during the day and he was on top of it.    Now there are quite a few more people with the ability to do it and it’s getting done with further delays even though more people have access to it.

Regardless of who is volunteering, there are a handful of volunteers with the ability to do it; if they cannot they need to find someone who can fullfill that part of the responsibilities within the volunteer administrators or find someone who can do it;  that which can be done within a reasonable amount of time, not 7 days or more even after the wait the theme author needed to have to get their themes reviewed in the first place;  Either in plan or practice.



From: Bryan Hadaway 
Sent: Tuesday, June 25, 2013 12:45 PM
To: theme-reviewers at lists.wordpress.org 
Subject: Re: [theme-reviewers] Push live request

Clarification is still being missed.


Whenever someone says that it'll take 7 days for the theme to go live, they're neither saying that they'll purposely wait that long as a policy OR that it somehow takes the system that long to propagate. I don't see how someone could be mislead to think that.


What's being said is that at this time it's currently taking about 7 days queue wait before the volunteer admins are able to get to clearing it out and pushing it live. That's accurate, appropriate and friendly.


Expectations are important, telling theme authors that it'll just be a few days isn't accurate and will only cause them to email the list again when that doesn't happen.


7 days is the realistic wait time (most of us know that from experience), how is being honest and transparent ever a bad idea? The problem has NOTHING to do with the notices admins give, the problem lies in ongoing ignorance and impatience in our theme community.

I believe Chip or Emil already mentioned it and I also see the same problems in some of the forums I manage. People really don't understand that the show is mostly run by UNPAID volunteers, that's people that have day jobs, family and a life that help out in their free time. It is not their job or obligation. I constantly seem to surprise people with this information and their tone get's a lot friendlier with that understanding.


Controlling expectations is probably the most important thing and the admins do that well and appropriately already.



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