[theme-reviewers] Theme preview not showing default sidebar

[Emil Uzelac]

Admins don't have access or control over this I'm afraid. If something is
not right it usually gets fixed on its own and if it doesn't, Otto can
check it out.
On Jun 24, 2013 12:52 AM, "Syahir Hakim" <khairulsyahir at gmail.com> wrote:

> Hi everyone,
>
> I'm wondering if someone can take a look about the the preview for my
> theme ( http://wordpress.org/themes/**graphene<http://wordpress.org/themes/graphene>). The default sidebar does not appear, with just an empty space on the
> right where the sidebar is supposed to be.
>
> I'm thinking that this is caused by the carryover settings from previous
> versions of the theme. Previously (in the early days), the theme saves its
> default settings to the database. This has since been rectified and is no
> longer the case. In absence of the settings from the database, the theme
> just reverts to its default settings.
>
> We also had to change some of the values for the settings, replacing
> dashes (-) with underscores (_). It could be that the theme's settings that
> are saved in the database is corrupted somehow or still have the dashes in
> them.
>
> I was wondering if someone can (an admin perhaps?) perform a settings
> reset on the theme on the preview site? This can be done by going to WP
> Admin > Appearance > Graphene Options. On the right hand side, there's a
> box called "Options Presets". Expand the box, select "Reset to default
> settings", and then click "Apply Options Preset". This will simply delete
> the theme's options from the database using delete_option(). Most likely
> the theme needs to be activated for the options page to appear though.
>
> Or if someone has access to the preview site's database, you can also
> simply delete the "graphene_settings" entry from the "wp_options" table.
>
> Let me know if anyone can take a look at this? Otherwise, if this is not
> the place to be asking such queries, please point to the right place or
> person to contact.
>
> Thanks!
>
> --
> Regards,
> Syahir Hakim
>
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