[theme-reviewers] theme approval turnaround

Kirk Wight kwight at kwight.ca
Tue Oct 4 16:54:34 UTC 2011

Chip, I don't know you, but I already love you. WordPress loves you :)

I did a quick check of recent tickets closed-not-approved, and it seems a
lot of themes are rejected for not meeting basic requirements, and/or best
practices. I'm sure it's been mentioned before, but cutting off more of
these themes at the gate (the upload point) would avoid a lot of wasted time
on reviewers' part, and reduce the number of tickets per approved theme.

How does the upload check work, is it just a variation on the Theme Check
plugin? Is there any way I/we can see what goes on there (SVN link maybe)?
I'm not much of a PHP programmer, but if I can be of help to the person
maintaining it by testing, etc, let me know.

In the meantime, I'll review themes :)


On 4 October 2011 11:58, Chip Bennett <chip at chipbennett.net> wrote:

> The number of incoming tickets per month continues to climb steadily, but
> slowly. We are up to approximately 12 tickets per day:
> [image:
> oimg?key=0AmhRfB-XJH5_dE5FU0tvcTF2MmZwaWVkSV9PWVVHbFE&oid=1&zx=96ihgzsxiv84]
> And here is the monthly workload trend:
> [image:
> oimg?key=0AmhRfB-XJH5_dE5FU0tvcTF2MmZwaWVkSV9PWVVHbFE&oid=15&zx=am4vt98acw9k]
> As you can see, the total number of reviewers per month is also trending
> upward (note the spike, around the time that Justin Tadlock published his
> blog post calling for help with Theme reviews); however, note the high
> standard deviation, which in this case is indicative of a small number of
> reviewers performing the bulk of the reviews in any given month.
> We can keep up with the incoming workload, if we average about 13 tickets
> closed per day.We're currently averaging 15 active Reviewers per month,
> which would require an average of one ticket per day, per active Reviewer.
> To improve that number, we either need to get each active Reviewer (the
> bulk of whom review 5 or less tickets per month) to review considerably more
> tickets per month, or else we need to get more Reviewers active per month.
> We have enough total Reviewers now that if everyone who has ever reviewed a
> ticket would review one ticket per week, we would keep up with the incoming
> workflow.
> My ultimate goal is to improve the percentage of approved tickets, and a
> reduced number of tickets per Theme, which will drive down our total
> workload. As you can see, this has been difficult:
> [image:
> oimg?key=0AmhRfB-XJH5_dE5FU0tvcTF2MmZwaWVkSV9PWVVHbFE&oid=16&zx=z105kgyojdh6]
> We generally hold steady at about 20-25% of tickets  (not including
> closed-newer-version tickets) being resolved as approved - though this past
> month we did have a nice up-tick. I don't currently have a reliable means to
> measure total number of tickets required per approval, although I would
> really like to track this metric.
> So, that's where we are right now. As always, we're open to any ideas for
> improvement!
> Chip
> On Tue, Oct 4, 2011 at 9:39 AM, Kirk Wight <kwight at kwight.ca> wrote:
>> That's a great idea - keeping that #2 queue as empty as possible would be
>> a huge boost in consistency, from a users point of view.
>> Out of curiosity, have you noticed any trends regarding increased
>> submissions/workload? Maybe times of the month or year, or right after a
>> WordPress point bump?
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