[theme-reviewers] theme approval turnaround

[Chip Bennett]

That number is actually difficult to gauge with any accuracy, but we're
working on a way to provide better trending on that metric.

The issue isn't so much one of a lack of reviewers (though more are always
welcome!); we've got a total of about 75 people who have performed reviews,
and about 1/3 of those have access to resolve/close tickets. The problem is
mostly that we're entirely volunteer, and activity waxes and wanes with
available time to donate/contribute to reviewing Themes.

Based on some recent trending analysis I conducted, it appears that Theme
Review exhibits the classic Pareto:

<img src="
https://docs.google.com/a/chipbennett.net/spreadsheet/oimg?key=0AmhRfB-XJH5_dE5FU0tvcTF2MmZwaWVkSV9PWVVHbFE&oid=14&zx=u6shw5jbom4n"
/>

See also:
https://docs.google.com/a/chipbennett.net/spreadsheet/oimg?key=0AmhRfB-XJH5_dE5FU0tvcTF2MmZwaWVkSV9PWVVHbFE&oid=14&zx=u6shw5jbom4n

For those unfamiliar with a Pareto chart: the blue bars are # of reviews by
each Reviewer, the green line is the cumulative percentage of total reviews,
and the gray line is 80% of total reviews. The chart essentially indicates
the relative workload. As you can see, the bulk of review activity is
performed by a very few number of the total reviewers.

Given that the WPTRT is a completely voluntary activity, this workload
distribution is entirely accepted, and entirely acceptable. Unfortunately,
it is insufficient to get - and to stay - ahead of the incoming review
workload. So, that remains a constant battle.

We're testing out some changes, though; the first one is an experimental,
new #2 priority that includes ALL tickets older than two weeks, regardless
of previous review
status<https://themes.trac.wordpress.org/query?status=new&status=reopened&time=..14daysago&group=owner&col=id&col=summary&col=keywords&col=status&col=reporter&col=time&col=changetime&report=27&order=time>.
I'd like to see us empty this queue, and keep it emptied! :)

Chip

On Tue, Oct 4, 2011 at 8:59 AM, Kirk Wight <kwight at kwight.ca> wrote:

> Hello,
>
> Any idea what the average turnaround is these days for theme approval?
>
> Looking at some recent ticket assignments for October, it seems to take 4-6
> weeks just for themes to be assigned... is this due to a shortage of
> available reviewers?
>
> I understand everyone is a volunteer for the TRT; just trying to better
> understand the process.
>
> Thanks,
> Kirk
>
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