[wp-hackers] WordPress centric hosting

[Joseph Scott]

On Sep 10, 2004, at 4:54 PM, Craig Hartel wrote:

> Nobody can guarantee uptime. If you believe that, then I have some 
> quality waterfront property for sale in Florida which may interest 
> you! :)
>

	There are ways to make guarantee's mean something, back them up with 
something meaningful, usually money.  If the uptime guarantee isn't met 
then the client should be credited some predetermined amount for their 
loss.  This motivates the provider to keep things going and gives 
something back to the client if they fail to keep things going.  It is 
all about incentives.

	Perhaps guarantee is a poor choice of words.  This type of thing 
usually comes under the terms of service agreements.  If the guarantee 
has no teeth then it is indeed worthless, but to declare all such 
guarantee would be overly simplistic.

	This whole thing is reminding me way too much of my years working at 
an ISP :-(

--
Joseph Scott
http://joseph.randomnetworks.com/