[wp-trac] [WordPress Trac] #6536: Introduce the concept of "read" and "unread" comments for better workflow in the admin

[WordPress Trac]

#6536: Introduce the concept of "read" and "unread" comments for better workflow
in the admin
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 Reporter:  markjaquith     |       Owner:  anonymous
     Type:  enhancement     |      Status:  new      
 Priority:  normal          |   Milestone:  2.6      
Component:  Administration  |     Version:  2.5      
 Severity:  normal          |    Keywords:           
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 The Moderation Queue is a great way to manage your comment workflow.  All
 comments go in there, and you approve, spam, or delete them.  At the end
 you get a nice little "0" and you know you've dealt with all new comments.
 This doesn't work for people who don't moderate every comment.  They have
 no idea when they are done, and which comments they have or have not
 looked at.

 I'd like to add a {{{comment_read}}} column to the comments table.  It
 would be either "1" or "0".  There would be a new sub-tab for Comments:
 "Unread comments (%d)"  This page would be just like the Moderation page,
 except that it would only show comments with {{{comment_read = 0}}}.  This
 could act as "comment workflow central" for both people who pre-moderate
 and people who post-moderate.  Unapproved comments would have the actions:
 Approve, Spam and Delete.  Approved comments would have the actions:
 Archive, Spam and Delete.  Clicking any of these actions would both carry
 out that action AND mark that comment as read, making it disappear from
 the "Unread comments" page.  ("Archive" only marks it as read).

 Enterprising theme developers could even have this status shown on the
 public blog, so that people know whether their comments have been seen.

 For background on this idea, please see
 [http://markjaquith.wordpress.com/2008/03/20/the-comment-inbox/ The
 Comment Inbox]

 Note that this has benefits for people who moderate every comment, because
 they can now store comments in the moderation queue (comments they want to
 remove from the blog, but not delete) without that getting in the way of
 their comment workflow.

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Ticket URL: <http://trac.wordpress.org/ticket/6536>
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