[wp-hackers] When to send bugs to wp-hackers
ringmaster at midnightcircus.com
Wed Aug 3 12:45:13 GMT 2005
Ron Guerin wrote:
> Robert Deaton wrote:
>> It probably won't help, my guess is that a lot of the people who post
>> bugs are first time signups who have never even looked at the list, so
>> they wouldn't see the sigs until after the fact anyways.
> It's not a bad idea, but it can only help, not cure the problem.
> Virtually every Mailman mailing list includes a URL to the
> subscribe/unsubscribe page _on every single post_. Many explicitly
> state to go to that URL to get off the given mailing list. Yet there
> never seems to be any shortage of people posting back to those lists
> "Please unsubscribe me". People have a tendency to not pay attention,
> no matter how much effort is put into making it easy for them. So you
> do these things anyway, but you're still going to have a certain number
> of people who post to the list instead of going to Trac, even if you had
> the URL tattooed on the back of their hands.
I tink the main reason why n00bs end up here looking for support is
because people *refer* them here. I'm not aware of anywhere online that
says "Have a bug? Subscribe to wp-hackers!" The only way I can imagine
they're getting here is people misinterpreting what the list is for.
The places that tell you how to subscribe to this list should make a
specific note that this is not the place for bugs. The welcome message
is a good place for this, the signup web page would be a good place,
too, if that's possible.
I'll tweak the Mailing Lists page on Codex after it comes back up to
reflect a friendly "No bugs - No bug referrals" policy, which it
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