[wp-trac] [WordPress Trac] #64477: Upgrade to WordPress core 6.9 from 6.8.3 causes email failure?

WordPress Trac noreply at wordpress.org
Tue Jan 6 12:32:29 UTC 2026


#64477: Upgrade to WordPress core 6.9 from 6.8.3 causes email failure?
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 Reporter:  philipg100    |      Owner:  (none)
     Type:  defect (bug)  |     Status:  new
 Priority:  normal        |  Milestone:  Awaiting Review
Component:  Mail          |    Version:  6.9
 Severity:  normal        |   Keywords:
  Focuses:                |
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 Hello, I know this is now a well-known issue that the upgrade to 6.9 has
 caused some issues with the basic WordPress mail functionality but it is
 unclear whether this is something you will fix in a future release? Here
 is a comment from one of my clients:

 "The WordPress 6.9.0 release made changes that resulted in your software
 no longer sending emails to both customers and administrators. We have
 used this functionality successfully for the last 8 or so years.

 The loss of this functionality has caused business disruption to our
 company and has required our administrators to perform additional tasks
 using 3rd party email systems to ensure that our customer base
 communication expectations are met. We are sure that many of your other
 users have been financially impacted by this degradation in your software.

 We expected that your company would have subsequently communicated with
 your customer base regarding the unannounced loss of functionality
 delivered in 6.9 but we have received no such communication.

 Can you please confirm if you intend to re-enable the email facility in a
 later release of WordPress and when we should expect to receive that
 release.

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Ticket URL: <https://core.trac.wordpress.org/ticket/64477>
WordPress Trac <https://core.trac.wordpress.org/>
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