[wp-trac] [WordPress Trac] #59763: unverified emails from buyers
WordPress Trac
noreply at wordpress.org
Sun Jul 13 15:34:04 UTC 2025
#59763: unverified emails from buyers
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Reporter: couplemate | Owner: (none)
Type: defect (bug) | Status: closed
Priority: normal | Milestone: Awaiting Review
Component: Mail | Version: 6.3.2
Severity: major | Resolution: worksforme
Keywords: | Focuses:
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Changes (by SirLouen):
* status: new => closed
* resolution: => worksforme
Comment:
Hello @couplemate it seems that this report has not gone through review in
a good time, unfortunately. Maybe you have already solved your problems
but still here some extra ideas that you might find useful for now, or the
future.
First and foremost: This is not a WordPress support forum, but a place to
reports specific bugs with WordPress (not WooCommerce) that can be
reproduced by using a clean WordPress installation without any overhead
(like plugins installed).
About your specific problem, the fact that emails are getting into Spam
could be due to numerous factors.
We need to debug this a bit to see what's going on. For this purpose, I
recommend you do the following:
1. Create an account in your system as if you were a client with an email
you own
2. Send one of those emails to yourself so you can receive the email that
is going to junk
3. Depending on your email client, look for "original email" plain text
content. For example, in Gmail you go into the email, then into the `More`
ellipsis in the top right, and then `Show Original`. Copy that chunk of
text clicking on `Copy to clipboard`, and copy this into a text file.
Now ideally you can upload this text file into here so we can give it a
check. But as I said, this is not a support forum and there could be a
million reasons that are beyond our control.
For example, you can copy [https://spamcheck.postmarkapp.com/ that chunk
of text here] and maybe you could find some insights on what could be
causing the spam box behaviour.
But for me, with a clean WordPress, no plugins just clear email delivery,
my emails are getting to destination without any problems, so it looks
that there might be something very specific in your end.
I will close this as `worksforme` but you are welcome to reopen it, if
with the information I provided you, you happen to find something that
could affect WordPress directly (not WooCommerce,
[https://wordpress.org/support/plugin/woocommerce/ for WooCommerce there
are other support forums]), so test this with the cleanest WordPress
installation possible (if possible, with no plugins at all activated)
--
Ticket URL: <https://core.trac.wordpress.org/ticket/59763#comment:1>
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