[wp-trac] [WordPress Trac] #54961: Revise "Technical Difficulties" email to remove feature history and improve clarity of action steps

[WordPress Trac]

#54961: Revise "Technical Difficulties" email to remove feature history and improve
clarity of action steps
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 Reporter:  mrwweb          |       Owner:  (none)
     Type:  enhancement     |      Status:  closed
 Priority:  normal          |   Milestone:  Future Release
Component:  Bootstrap/Load  |     Version:  5.2
 Severity:  normal          |  Resolution:  worksforme
 Keywords:                  |     Focuses:  ui-copy
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Comment (by jorbin):

 @farhansabirdynasign While there was an update to remove the reference to
 5.2, the other piece in the original ticket are still valid. Namely:

 - Move all technical information to the end of the email so as not to
 intimidate and confuse non-technical recipients
 - Be clear that there may or may not be an active problem. I will note
 that probably half of the emails I see sent are for temporary errors
 during updates that seem to have no lasting impact on the site.
 - Suggest people contact their website host -OR- developer (currently,
 only the host is mentioned)

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Ticket URL: <https://core.trac.wordpress.org/ticket/54961#comment:5>
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