[wp-trac] [WordPress Trac] #61131: Urgent Assistance Needed for Password Protection Issue on Live Site
WordPress Trac
noreply at wordpress.org
Thu May 2 19:29:52 UTC 2024
#61131: Urgent Assistance Needed for Password Protection Issue on Live Site
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Reporter: ravalisri96 | Owner: (none)
Type: defect (bug) | Status: assigned
Priority: normal | Milestone: Awaiting Review
Component: General | Version:
Severity: critical | Keywords:
Focuses: |
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I hope this message finds you well. I am reaching out to seek your
expertise with a critical issue we are encountering on our live WordPress
site, hosted with WP Engine.
We have a password-protected page at that functions correctly on our
staging site. However, on the live site, after entering the correct
password, users are unexpectedly redirected to the homepage instead of
gaining access to the content of the protected page.
We have tried multiple solutions, including various custom codes, scripts,
and different plugins designed for password protection, but none have
resolved the issue. Upon consulting with WP Engine, they indicated that
the problem might stem from specific response headers set by WordPress
itself. Here are the details from WP Engine regarding the response
headers:
Server IP Address: 141.193.213.21
Date: Thu, 02 May 2024 18:43:17 GMT
Content-Type: text/html; charset=UTF-8
X-Powered-By: WP Engine
Expires: Wed, 11 Jan 1984 05:00:00 GMT
X-Frame-Options: SAMEORIGIN
X-Redirect-By: WordPress
Given the urgency and high priority of resolving this issue, we would
greatly appreciate your immediate assistance to identify and correct the
underlying cause of this redirect behavior.
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Ticket URL: <https://core.trac.wordpress.org/ticket/61131>
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