[wp-trac] [WordPress Trac] #61582: Cannot Insert Images in WordPress 6.5.5
WordPress Trac
noreply at wordpress.org
Sat Jul 6 15:26:50 UTC 2024
#61582: Cannot Insert Images in WordPress 6.5.5
--------------------------+-----------------------------
Reporter: derekpadula | Owner: (none)
Type: defect (bug) | Status: new
Priority: normal | Milestone: Awaiting Review
Component: General | Version: 6.5.5
Severity: normal | Keywords:
Focuses: |
--------------------------+-----------------------------
After upgrading WordPress 6.5.4 to 6.5.5, I was unable to insert images
into a post. After uploading and selecting an image and clicking insert,
the media window exits and then nothing occurs. There are no PHP errors,
and no debug errors when debug is set to true. No information of any kind
is provided. Everything else works fine.
I ran the Health Check and passed all of the tests.
I updated PHP to the latest version of 8.3. And I confirmed that imagick
was installed.
I entered Troubleshoot mode, disabled all the plugins, and reverted to the
Twenty Seventeen theme.
Nothing worked. I tried everything I could think of for two weeks. The
only solution was to rollback to a previous version of WordPress. I did
this by replacing all of the files with 6.5.3, and then I could insert
images again.
After confirming that 6.5.3 solved the problem, I replaced the site's
files again with 6.5.4 and confirmed that it also worked here. Only 6.5.5
is the problem. So, one of the edits that was made here is the culprit.
Perhaps of note, I use the Classic Editor on a non-block-based theme. But
even when I disabled all plugins and tried the Twenty Twenty-Four theme
with the default Gutenberg editor, it still didn't work. Block editor or
not, images could not be inserted.
---SITE INFO--- (with personal info redacted)
`
### wp-core ###
version: 6.5.4
site_language: en_US
user_language: en_US
timezone: America/Detroit
permalink: /blog/%category%/%postname%/
https_status: true
multisite: false
user_registration: 0
blog_public: 1
default_comment_status: open
environment_type: production
user_count: 4
dotorg_communication: true
### wp-paths-sizes ###
wordpress_path: /home/websitename/public_html
wordpress_size: 9.11 GB (9779334264 bytes)
uploads_path: /home/websitename/public_html/wp-content/uploads
uploads_size: 6.88 GB (7386857822 bytes)
themes_path: /home/websitename/public_html/wp-content/themes
themes_size: 79.52 MB (83382049 bytes)
plugins_path: /home/websitename/public_html/wp-content/plugins
plugins_size: 365.38 MB (383130277 bytes)
database_size: 207.08 MB (217137152 bytes)
total_size: 16.62 GB (17849841564 bytes)
### wp-dropins (1) ###
db.php: true
### wp-active-theme ###
name: websitename theme
version: 1.0
author: me
author_website: https://websitename.com
parent_theme: none
theme_features: core-block-patterns, widgets-block-editor, post-
thumbnails, automatic-feed-links, woocommerce, title-tag, custom-header,
widgets
theme_path: /home/websitename/public_html/wp-content/themes/themename
auto_update: Disabled
### wp-themes-inactive (6) ###
websitename custom theme: version: 1.0.2, author: me, Auto-updates
disabled
Pro: version: 6.4.19, author: Themeco, Auto-updates disabled
Twenty Seventeen: version: 3.6, author: the WordPress team, Auto-updates
disabled
Twenty Twenty-Four: version: 1.1, author: the WordPress team, Auto-updates
disabled
Twenty Twenty-Three: version: 1.4, author: the WordPress team, Auto-
updates disabled
Twenty Twenty-Two: version: 1.7, author: the WordPress team, Auto-updates
enabled
### wp-mu-plugins (2) ###
Health Check Troubleshooting Mode: author: (undefined), version: 1.9.1
WP Staging Optimizer: version: 1.2, author: René Hermenau
### wp-plugins-active (36) ###
Akismet Anti-spam: Spam Protection: version: 5.3.2, author: Automattic -
Anti-spam Team, Auto-updates disabled
All-in-One Video Gallery: version: 3.7.1, author: Team Plugins360, Auto-
updates disabled
Check & Log Email: version: 1.0.13.1, author: checkemail, Auto-updates
disabled
Classic Editor: version: 1.6.3, author: WordPress Contributors, Auto-
updates disabled
Converter for Media: version: 5.13.0, author: matt plugins - Optimize
images by convert WebP & AVIF, Auto-updates disabled
Disqus Conditional Load: version: 11.1.2, author: Joel James, Auto-updates
disabled
Disqus for WordPress: version: 3.1.1, author: Disqus, Auto-updates
disabled
Easy Digital Downloads: version: 3.2.12, author: Easy Digital Downloads,
Auto-updates disabled
Everest Backup: version: 2.2.9, author: everestthemes, Auto-updates
disabled
Everest Backup AWS Amazon S3: version: 2.0.0, author: everestthemes, Auto-
updates disabled
Everest Backup pCloud: version: 1.1.0, author: everestthemes, Auto-updates
disabled
Everest Backup Pro: author: (undefined), version: 1.0.7, Auto-updates
disabled
Everest Backup Unlimited: version: 1.0.4, author: everestthemes, Auto-
updates disabled
Ezoic: version: 2.11.0, author: Ezoic Inc., Auto-updates disabled
FileBird Pro: version: 6.3.3, author: Ninja Team, Auto-updates disabled
FitVids for WordPress: version: 3.0.13, author: Kevin Dees, Auto-updates
disabled
Gravitec.net - Web Push Notifications: version: 2.9.6, author:
Gravitec.net, Auto-updates disabled
Guest Author: version: 2.5, author: WebFactory Ltd, Auto-updates disabled
Health Check & Troubleshooting: version: 1.7.0, author: The WordPress.org
community, Auto-updates disabled
Hide My WP Ghost: version: 8.0.06, author: WPPlugins, Auto-updates
disabled
Hide My WP Ghost - Advanced Pack: version: 1.3.3, author: WPPlugins, Auto-
updates disabled
Ninja Forms: version: 3.8.5, author: Saturday Drive, Auto-updates disabled
Partnero: version: 1.3.4, author: Partnero, Auto-updates disabled
Payment Plugins for PayPal WooCommerce: version: 1.0.48, author: Payment
Plugins, support at paymentplugins.com, Auto-updates disabled
Payment Plugins for Stripe WooCommerce: version: 3.3.73, author: Payment
Plugins, support at paymentplugins.com, Auto-updates disabled
Query Monitor: version: 3.16.3, author: John Blackbourn, Auto-updates
disabled
Redirection: version: 5.4.2, author: John Godley, Auto-updates disabled
Sequential Order Numbers for WooCommerce: version: 1.6.3, author:
WebToffee, Auto-updates disabled
Squirrly SEO (Newton): version: 12.3.19, author: Squirrly, Auto-updates
disabled
Webcomic: version: 5.0.8, author: Michael Sisk, Auto-updates disabled
WooCommerce: version: 9.0.2, author: Automattic, Auto-updates disabled
WooCommerce USPS Shipping: version: 4.8.6, author: WooCommerce (latest
version: 4.9.1), Auto-updates disabled
Wordfence Security: version: 7.11.6, author: Wordfence, Auto-updates
disabled
WP-Paginate: version: 2.2.2, author: Max Foundry, Auto-updates disabled
WP Downgrade | Specific Core Version: version: 1.2.6, author: Reisetiger,
Auto-updates disabled
WP Mail SMTP: version: 4.0.1, author: WP Mail SMTP, Auto-updates disabled
### wp-plugins-inactive (18) ###
AppMySite: version: 3.12.0, author: AppMySite, Auto-updates disabled
Dao Transcriptions: version: 1.0.0, author: Pixel Devs, Auto-updates
disabled
Fluid Checkout for WooCommerce - Lite: version: 3.1.11, author: Fluid
Checkout, Auto-updates disabled
Human Presence: version: 3.4.51, author: Human Presence Technology, Auto-
updates disabled
iubenda | All-in-one Compliance for GDPR / CCPA Cookie Consent + more:
version: 3.10.6, author: iubenda, Auto-updates disabled
Maintenance: version: 4.12, author: WebFactory Ltd, Auto-updates disabled
Nginx Cache: version: 1.0.5, author: Till Krüss, Auto-updates disabled
Plerdy: version: 1.3.7, author: Plerdy, Auto-updates disabled
Public Post Preview: version: 2.10.0, author: Dominik Schilling, Auto-
updates disabled
Redis Object Cache: version: 2.5.2, author: Till Krüss, Auto-updates
disabled
Spectra: version: 2.13.9, author: Brainstorm Force, Auto-updates disabled
TaxoPress: version: 3.21.1, author: TaxoPress, Auto-updates disabled
uSchema - Ultimate Schema for WordPress: version: 3.2.0, author: BooSpot,
Auto-updates disabled
Website Analysis Ultimate Plugin by SQUIRRLY™: version: 2.0.4, author:
Nagy Paul Sorel, Calin Vingan, Auto-updates disabled
WooCommerce Shipping & Tax: version: 2.6.1, author: WooCommerce, Auto-
updates disabled
wpDiscuz: version: 7.6.21, author: gVectors Team, Auto-updates disabled
WP Links: version: 5.11, author: LintedCode LLC, Auto-updates disabled
WP Reset PRO: version: 6.15, author: WebFactory Ltd, Auto-updates enabled
### wp-media ###
image_editor: WP_Image_Editor_Imagick
imagick_module_version: 1691
imagemagick_version: ImageMagick 6.9.11-60 Q16 x86_64 2021-01-25
https://imagemagick.org
imagick_version: 3.7.0
file_uploads: 1
post_max_size: 256M
upload_max_filesize: 512M
max_effective_size: 256 MB
max_file_uploads: 40
imagick_limits:
imagick::RESOURCETYPE_AREA: 122 MB
imagick::RESOURCETYPE_DISK: 1073741824
imagick::RESOURCETYPE_FILE: 768
imagick::RESOURCETYPE_MAP: 512 MB
imagick::RESOURCETYPE_MEMORY: 256 MB
imagick::RESOURCETYPE_THREAD: 1
imagick::RESOURCETYPE_TIME: 9.2233720368548E+18
imagemagick_file_formats: 3FR, 3G2, 3GP, AAI, AI, APNG, ART, ARW, AVI,
AVIF, AVS, BGR, BGRA, BGRO, BIE, BMP, BMP2, BMP3, BRF, CAL, CALS, CANVAS,
CAPTION, CIN, CIP, CLIP, CMYK, CMYKA, CR2, CR3, CRW, CUR, CUT, DATA, DCM,
DCR, DCX, DDS, DFONT, DJVU, DNG, DOT, DPX, DXT1, DXT5, EPDF, EPI, EPS,
EPS2, EPS3, EPSF, EPSI, EPT, EPT2, EPT3, ERF, EXR, FAX, FILE, FITS,
FRACTAL, FTP, FTS, G3, G4, GIF, GIF87, GRADIENT, GRAY, GRAYA, GROUP4, GV,
H, HALD, HDR, HEIC, HISTOGRAM, HRZ, HTM, HTML, HTTP, HTTPS, ICB, ICO,
ICON, IIQ, INFO, INLINE, IPL, ISOBRL, ISOBRL6, J2C, J2K, JBG, JBIG, JNG,
JNX, JP2, JPC, JPE, JPEG, JPG, JPM, JPS, JPT, JSON, K25, KDC, LABEL, M2V,
M4V, MAC, MAGICK, MAP, MASK, MAT, MATTE, MEF, MIFF, MKV, MNG, MONO, MOV,
MP4, MPC, MPG, MRW, MSL, MSVG, MTV, MVG, NEF, NRW, NULL, ORF, OTB, OTF,
PAL, PALM, PAM, PANGO, PATTERN, PBM, PCD, PCDS, PCL, PCT, PCX, PDB, PDF,
PDFA, PEF, PES, PFA, PFB, PFM, PGM, PGX, PICON, PICT, PIX, PJPEG, PLASMA,
PNG, PNG00, PNG24, PNG32, PNG48, PNG64, PNG8, PNM, POCKETMOD, PPM,
PREVIEW, PS, PS2, PS3, PSB, PSD, PTIF, PWP, RADIAL-GRADIENT, RAF, RAS,
RAW, RGB, RGBA, RGBO, RGF, RLA, RLE, RMF, RW2, SCR, SCT, SFW, SGI, SHTML,
SIX, SIXEL, SPARSE-COLOR, SR2, SRF, STEGANO, SUN, SVG, SVGZ, TEXT, TGA,
THUMBNAIL, TIFF, TIFF64, TILE, TIM, TTC, TTF, TXT, UBRL, UBRL6, UIL, UYVY,
VDA, VICAR, VID, VIDEO, VIFF, VIPS, VST, WBMP, WEBM, WEBP, WMF, WMV, WMZ,
WPG, X, X3F, XBM, XC, XCF, XPM, XPS, XV, XWD, YCbCr, YCbCrA, YUV
gd_version: 2.3.3
gd_formats: GIF, JPEG, PNG, WebP, BMP, AVIF, XPM
ghostscript_version: 9.55.0
### wp-server ###
server_architecture: Linux 5.15.0-113-generic x86_64
httpd_software: nginx
php_version: 8.3.9 64bit
php_sapi: fpm-fcgi
max_input_variables: 1000
time_limit: 30
memory_limit: 512M
admin_memory_limit: 768M
max_input_time: 60
upload_max_filesize: 512M
php_post_max_size: 256M
curl_version: 7.81.0 OpenSSL/3.0.2
suhosin: false
imagick_availability: true
pretty_permalinks: true
htaccess_extra_rules: true
current: 2024-07-06T15:15:57+00:00
utc-time: Saturday, 06-Jul-24 15:15:57 UTC
server-time: 2024-07-06T11:15:56-04:00
### wp-database ###
extension: mysqli
server_version: 10.6.18-MariaDB-0ubuntu0.22.04.1
client_version: mysqlnd 8.3.9
max_allowed_packet: 67108864
max_connections: 151
### wp-constants ###
WP_HOME: https://websitename.com
WP_SITEURL: https://websitename.com
WP_CONTENT_DIR: /home/websitename/public_html/wp-content
WP_PLUGIN_DIR: /home/websitename/public_html/wp-content/plugins
WP_MEMORY_LIMIT: 512M
WP_MAX_MEMORY_LIMIT: 768M
WP_DEBUG: false
WP_DEBUG_DISPLAY: false
WP_DEBUG_LOG: false
SCRIPT_DEBUG: false
WP_CACHE: false
CONCATENATE_SCRIPTS: undefined
COMPRESS_SCRIPTS: undefined
COMPRESS_CSS: undefined
WP_ENVIRONMENT_TYPE: Undefined
WP_DEVELOPMENT_MODE: false
DB_CHARSET: utf8mb4
DB_COLLATE: undefined
### wp-filesystem ###
wordpress: writable
wp-content: writable
uploads: writable
plugins: writable
themes: writable
mu-plugins: writable
### wp_mail_smtp ###
version: 4.0.1
license_key_type: lite
debug: No debug notices found.
lite_install_date: Jun 10, 2022 @ 4:21am
### edd_general ###
version: 3.2.12
edd_timezone: EDT
upgraded: 3.2.11
edd_is_pro: Disabled
edd_activated: 2012-12-25
edd_pro_activated: n/a
edd_pass: Missing
edd_test_mode: Disabled
edd_ajax: Enabled
edd_guest_checkout: Enabled
symlinks: Disabled
download_method: Direct
currency_code: USD
currency_position: before
decimal_separator: .
thousands_separator: ,
completed_upgrades: upgrade_payment_taxes,
upgrade_customer_payments_association, upgrade_user_api_keys,
remove_refunded_sale_logs, update_file_download_log_data,
stripe_customer_id_migration, migrate_tax_rates, migrate_discounts,
migrate_orders, migrate_customer_addresses,
migrate_customer_email_addresses, migrate_customer_notes, migrate_logs,
migrate_order_notes, v30_legacy_data_removed, migrate_order_actions_date,
discounts_start_end
download_link_expiration: 72 hour(s)
rest_enabled: Accessible
paypal_rest_available: Accessible
### edd_tables ###
default: Version / Count
customers: 202303220 / 373
customermeta: 201807111 / 0
customer_addresses: 202004051 / 0
customer_email_addresses: 202002141 / 386
adjustments: 202307311 / 9
adjustmentmeta: 201806142 / 20
notes: 202002141 / 910
notemeta: 201805221 / 192
orders: 202307111 / 537
ordermeta: 201805221 / 106
order_items: 202110141 / 656
order_itemmeta: 201805221 / 0
order_adjustments: 202105221 / 44
order_adjustmentmeta: 201805221 / 9
order_addresses: 202002141 / 0
order_transactions: 202205241 / 323
logs: 202002141 / 5
logmeta: 201805221 / 0
logs_api_requests: 202002141 / 41
logs_api_requestmeta: 201907291 / 0
logs_file_downloads: 202002141 / 1295
logs_file_downloadmeta: 201907291 / 63
notifications: 202303220 / 23
### edd_pages ###
checkout: Valid
checkout_uri: https://websitename.com/checkout/
confirmation_uri: false
success_uri: https://websitename.com/purchase-confirmation/
failure_uri: https://websitename.com/checkout/transaction-failed/
order_history_uri: https://websitename.com/checkout/purchase-history/
login_uri: false
login_redirect_uri: false
downloads_slug: /downloads
### edd_templates ###
empty: No custom templates found.
### edd_gateways ###
paypal: Active (Default)
stripe: Active
amazon: Inactive
paypal_commerce: Inactive
manual: Inactive
### edd_stripe ###
connect: Connected
mode: Payment Elements
preapproved_payments: Disabled
assets: Limited
connect_status: License Data Missing
### edd_taxes ###
taxes_enabled: Disabled
default_rate: 0%
display_on_checkout: Displayed
prices_include_tax: No
### edd_sessions ###
edd_use_sessions: Enabled
session_enabled: Disabled
`
--
Ticket URL: <https://core.trac.wordpress.org/ticket/61582>
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