[wp-trac] [WordPress Trac] #56708: Fatal Error but no email
WordPress Trac
noreply at wordpress.org
Tue Jan 9 21:58:22 UTC 2024
#56708: Fatal Error but no email
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Reporter: e96707 | Owner: (none)
Type: defect (bug) | Status: closed
Priority: normal | Milestone:
Component: General | Version:
Severity: normal | Resolution: invalid
Keywords: | Focuses:
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Changes (by sabernhardt):
* status: new => closed
* resolution: => invalid
* milestone: Awaiting Review =>
Comment:
Hi and welcome to WordPress Core Trac!
Sorry to hear about your site troubles. In the future, the
[https://wordpress.org/support/forums/ support forum] is the most
appropriate place to get help with individual sites.
For your situation today, if you can access the files either via SFTP or
with a File Manager within your hosting account, you could try this:
1. Rename the `gutenberg` directory (find it under `wp-content` and then
`plugins`).
2. Visit your site so the plugin automatically deactivates.
3. Log in to your WordPress site.
4. Update the Gutenberg plugin before reactivating it. (If you do not want
or need it anymore, you could delete it. The same plugin may have caused
your earlier fatal error.)
I'll close the ticket as 'invalid' because the problem is not a Core bug.
--
Ticket URL: <https://core.trac.wordpress.org/ticket/56708#comment:2>
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