[wp-trac] [WordPress Trac] #60085: Problem filtering with ajax search pro

[WordPress Trac]

#60085: Problem filtering with ajax search pro
--------------------------+----------------------
 Reporter:  ema15         |       Owner:  (none)
     Type:  defect (bug)  |      Status:  closed
 Priority:  normal        |   Milestone:
Component:  Plugins       |     Version:
 Severity:  major         |  Resolution:  invalid
 Keywords:                |     Focuses:
--------------------------+----------------------

Comment (by hornyboy):

 **Review Plugin Settings:
 **
 Categories: Ensure the correct categories are selected in the plugin's
 "Sources" settings.
 Filtering Behavior: Verify that "Category Filtering" is enabled and
 configured as desired.
 Conflicting Settings: Review other settings for potential conflicts (e.g.,
 "Post Types," "Excludes").

 **Check Product Category Assignments:
 **
 **Correct Assignment:** Double-check that each product is assigned to its
 intended category within WordPress.

 **Multiple Categories:** If a product belongs to multiple categories,
 consider adjusting plugin settings to handle such cases (e.g., display in
 all applicable categories or only the first).
 Test with Default Theme and Plugins:

 **Isolate Conflicts:** Temporarily switch to a default WordPress theme
 like Twenty Twenty-Three and deactivate all plugins except Ajax Search Pro
 to rule out theme or plugin conflicts.
 Clear Caches and Reindex Data:

 **Cache Issues:** Clear your browser cache, website cache (if applicable),
 and any caching plugins.
 Reindex Data: Reindex the plugin's data by going to "Ajax Search Pro" >
 "Tools" > "Reindex Everything."
 Inspect JavaScript Errors:

 **Errors in Console:** Use your browser's developer console to check for
 JavaScript errors that might affect filtering behavior.
 Examine Search Queries:

 **Query Analysis:** Analyze the generated search queries to ensure they
 correctly target the intended categories. You can use tools like Query
 Monitor for this.
 Seek Plugin Support:
 **
 Direct Assistance:** If the issue persists, reach out to Ajax Search Pro's
 support team for more specific guidance based on your plugin version and
 setup.

-- 
Ticket URL: <https://core.trac.wordpress.org/ticket/60085#comment:2>
WordPress Trac <https://core.trac.wordpress.org/>
WordPress publishing platform