[wp-trac] [WordPress Trac] #27244: 'Restore This Autosave' immediately updates a published post
WordPress Trac
noreply at wordpress.org
Sun Feb 25 16:51:40 UTC 2024
#27244: 'Restore This Autosave' immediately updates a published post
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Reporter: johnbillion | Owner: (none)
Type: defect (bug) | Status: new
Priority: normal | Milestone: Awaiting Review
Component: Revisions | Version:
Severity: normal | Resolution:
Keywords: needs-patch has-ux-feedback | Focuses:
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Comment (by mizuki1rg):
Acknowledge the reported behavior: Start by acknowledging the reported
behavior and confirm that you understand the problem described by the
user.
Express understanding of the user's frustration: Recognize the frustration
that such unexpected behavior can cause for users, particularly if it
leads to unintentional changes to published content.
Provide reassurance: Assure the user that you will investigate the issue
further to determine its cause and potential solutions.
Offer assistance: Encourage the user to provide any additional information
or context that could help in diagnosing and resolving the issue.
Communicate next steps: Inform the user of the steps you will take to
address the problem, such as reporting it to the appropriate development
team or seeking guidance from technical support resources.
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Ticket URL: <https://core.trac.wordpress.org/ticket/27244#comment:8>
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