[wp-trac] [WordPress Trac] #59976: Error while accessing customization option under appearence.
WordPress Trac
noreply at wordpress.org
Tue Nov 28 10:05:45 UTC 2023
#59976: Error while accessing customization option under appearence.
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Reporter: sigmalearn | Owner: (none)
Type: defect (bug) | Status: new
Priority: normal | Milestone: Awaiting Review
Component: Customize | Version: 6.4
Severity: normal | Keywords:
Focuses: |
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Hey guys,
I recently installed WordPress v6.4.1 for my client's domain and activated
the Astra theme.
When I went ahead with the customization option, the panel showed an
error: "<domain> refused to connect."
I tried all the troubleshooting methods but failed to open the customize
section.
I tried downgrading the version and activating the Astra theme, but still,
the issue persists.
error: https://snipboard.io/wGyBeW.jpg
On checking the console logs, I can see this.
https://snipboard.io/O6L30x.jpg
please let me know if anything else can be done.
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Ticket URL: <https://core.trac.wordpress.org/ticket/59976>
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