[wp-trac] [WordPress Trac] #58438: Site not Working post Software updates
WordPress Trac
noreply at wordpress.org
Thu Jun 1 10:00:33 UTC 2023
#58438: Site not Working post Software updates
---------------------------------------------+-----------------------------
Reporter: z4065 | Owner: (none)
Type: defect (bug) | Status: new
Priority: normal | Milestone: Awaiting
| Review
Component: General | Version:
Severity: critical | Resolution:
Keywords: reporter-feedback needs-refresh | Focuses:
---------------------------------------------+-----------------------------
Comment (by z4065):
Hi,
Below is the Error log details on the site.
Versions:
WordPress: 6.2.2
WordPress MS: No
PHP: 7.3.18
WP Mail SMTP: 3.8.0
Params:
Mailer: smtp
Constants: No
ErrorInfo: SMTP Error: Could not connect to SMTP host. Failed to connect
to serverSMTP server error: Failed to connect to server Additional SMTP
info: php_network_getaddresses: getaddrinfo failed: Name or service not
known
Host: mail.learnion.online
Port: 465
SMTPSecure: ssl
SMTPAutoTLS: bool(true)
SMTPAuth: bool(true)
Server:
OpenSSL: OpenSSL 1.1.1g 21 Apr 2020
Debug:
Email Source: WP Mail SMTP
Mailer: Other SMTP
SMTP Error: Could not connect to SMTP host. Failed to connect to
serverSMTP server error: Failed to connect to server Additional SMTP info:
php_network_getaddresses: getaddrinfo failed: Name or service not known
SMTP Debug:
2023-06-01 09:55:01 Connection: opening to ssl://mail.learnion.online:465,
timeout=300, options=array()
2023-06-01 09:55:01 Connection failed. Error #2: stream_socket_client():
php_network_getaddresses: getaddrinfo failed: Name or service not known
[/opt/bitnami/apps/wordpress/htdocs/wp-includes/PHPMailer/SMTP.php line
389]
2023-06-01 09:55:01 Connection failed. Error #2: stream_socket_client():
unable to connect to ssl://mail.learnion.online:465
(php_network_getaddresses: getaddrinfo failed: Name or service not known)
[/opt/bitnami/apps/wordpress/htdocs/wp-includes/PHPMailer/SMTP.php line
389]
2023-06-01 09:55:01 SMTP ERROR: Failed to connect to server:
php_network_getaddresses: getaddrinfo failed: Name or service not known
(0)
SMTP Error: Could not connect to SMTP host. Failed to connect to server
--
Ticket URL: <https://core.trac.wordpress.org/ticket/58438#comment:2>
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