[wp-trac] [WordPress Trac] #58166: Warning about future upgrade (was: 6.2 upgrade FUBARed Oxigenio themed website)

[WordPress Trac]

#58166: Warning about future upgrade
-----------------------------+------------------------------
 Reporter:  ufdu             |       Owner:  (none)
     Type:  enhancement      |      Status:  closed
 Priority:  normal           |   Milestone:  Awaiting Review
Component:  Upgrade/Install  |     Version:  6.2
 Severity:  normal           |  Resolution:  invalid
 Keywords:                   |     Focuses:
-----------------------------+------------------------------
Changes (by sabernhardt):

 * type:  defect (bug) => enhancement
 * component:  Bundled Theme => Upgrade/Install


Old description:

> I am having a LOT of issues with WordPress.com website:
> www.GalaxiFlorida.com.
>
> Since 6.2 update, my site has been non-functioning and this is an
> important time of year for us.  Apparently, the Oxigenio theme I use is
> not currently updated or supported.  I use HostGator for hosting and they
> are having issues with fixing my site as well.  I cannot even access my
> WP log in and panel to make changes.
>
> I have gotten the site reverted back to 6.1 and WP continuously updates
> it back to 6.2 and then the site goes down again or has severe issues.
> This is getting increasingly frustrating as my organization is losing
> money every day that the site is down!
>
> Please advise as I am thoroughly aggravated by the whole situation and
> have been dealing with it for weeks.
>
> A suggestion would be to send an email out prior to the updates and have
> an end user accept or deny the upgrade.  The notification should also
> tell users what themes are NOT supported at the time of change to avoid
> headaches like this.
>
> Looking forward to some sort of resolution.
>
> Best,
>
> Chip Skinner
> President
> GALAXI

New description:

 I am having a LOT of issues with WordPress.com website:
 www.GalaxiFlorida.com.

 Since 6.2 update, my site has been non-functioning and this is an
 important time of year for us.  Apparently, the Oxigeno theme I use is not
 currently updated or supported.  I use HostGator for hosting and they are
 having issues with fixing my site as well.  I cannot even access my WP log
 in and panel to make changes.

 I have gotten the site reverted back to 6.1 and WP continuously updates it
 back to 6.2 and then the site goes down again or has severe issues.  This
 is getting increasingly frustrating as my organization is losing money
 every day that the site is down!

 Please advise as I am thoroughly aggravated by the whole situation and
 have been dealing with it for weeks.

 A suggestion would be to send an email out prior to the updates and have
 an end user accept or deny the upgrade.  The notification should also tell
 users what themes are NOT supported at the time of change to avoid
 headaches like this.

 Looking forward to some sort of resolution.

 Best,

 Chip Skinner
 President
 GALAXI

--

Comment:

 [https://themeforest.net/item/oxigeno-sport-club-and-team-wordpress-
 theme/21162565 Oxigeno] has had a few updates over the past few years,
 though paid themes probably are not often updated //automatically// like
 core is. The problem may be fixed by version 1.3.5 (released March 30).

 To prevent automatic core updates, you could add this to the `wp-
 config.php` file if you have access to that:
 {{{
 define( 'WP_AUTO_UPDATE_CORE', false );
 }}}
 (above the `/* That's all, stop editing! Happy publishing. */` line)

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Ticket URL: <https://core.trac.wordpress.org/ticket/58166#comment:2>
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