[wp-trac] [WordPress Trac] #55686: Blank sheet when I try customuze site. I can't see prewiev changes

WordPress Trac noreply at wordpress.org
Sat May 7 02:51:09 UTC 2022


#55686: Blank sheet when I try customuze site. I can't see prewiev changes
-------------------------------+------------------------------
 Reporter:  lesenkotetiana     |       Owner:  (none)
     Type:  defect (bug)       |      Status:  new
 Priority:  normal             |   Milestone:  Awaiting Review
Component:  Customize          |     Version:  5.9.3
 Severity:  critical           |  Resolution:
 Keywords:  reporter-feedback  |     Focuses:
-------------------------------+------------------------------
Changes (by costdev):

 * keywords:  dev-feedback add-to-field-guide => reporter-feedback
 * component:  Editor => Customize


Comment:

 Hi @lesenkotetiana, welcome to Trac!

 I have tested with a default theme and with the StoreBiz theme that
 appears in your screenshot. I tested this on WordPress 5.9.3, a clean
 local install and a clean install on a remote server running Ubuntu. With
 and without plugins installed and activated, I can view the Customizer as
 expected.

 Please [https://wordpress.org/support/article/using-your-browser-to-
 diagnose-javascript-errors/#step-3-diagnosis follow this guide] and post
 the results here.

 Also, if there is any more information you can provide about your
 environment/setup that might help us identify whether this is an issue in
 WordPress Core or an issue elsewhere, that would be great!

-- 
Ticket URL: <https://core.trac.wordpress.org/ticket/55686#comment:1>
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