[wp-trac] [WordPress Trac] #52208: Favicon - Error when choosing / cropping an image

WordPress Trac noreply at wordpress.org
Thu May 5 07:32:22 UTC 2022

#52208: Favicon - Error when choosing / cropping an image
 Reporter:  stfa76             |       Owner:  (none)
     Type:  defect (bug)       |      Status:  new
 Priority:  normal             |   Milestone:  Awaiting Review
Component:  Customize          |     Version:  5.6
 Severity:  normal             |  Resolution:
 Keywords:  reporter-feedback  |     Focuses:

Comment (by forced1nduction):

 Replying to [comment:2 celloexpressions]:
 > I cannot reproduce this error on a clean install of WordPress 5.7. Can
 anyone else reproduce this behavior? There are likely other details in
 your setup that trigger the issue @stfa76 - are you able to identify any
 specific plugins or other information that may relate to this issue?
 Yes, I was able to reproduce this 100%, even with WordPress 5.9.3. I know
 it's an old ticket, but I stumbled here from Google and wanted to share my
 resolution. I was experiencing 1:1 the same behaviour as the OP.

 It was a result of php-gd not being installed on my system. I rectified
 this on a Ubuntu install, for example, with:
 apt-get install php-gd
 and then restarted my webserver. After doing this, I could resize images
 and change the favicon (regardless of whether it needed to be resized or

 Thanks to this site for pointing me in the right direction:

Ticket URL: <https://core.trac.wordpress.org/ticket/52208#comment:3>
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