[wp-trac] [WordPress Trac] #56161: The system indicates a "critical error" on my website. I need help with understanding this and resolving. Thanks!
WordPress Trac
noreply at wordpress.org
Wed Jul 6 14:39:14 UTC 2022
#56161: The system indicates a "critical error" on my website. I need help with
understanding this and resolving. Thanks!
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Reporter: serenagaia | Owner: (none)
Type: defect (bug) | Status: new
Priority: normal | Milestone: Awaiting Review
Component: Help/About | Version:
Severity: critical | Keywords:
Focuses: |
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Here's what happens.
I use WPClone to back up my website. Today when I used it, the backup did
not start off. and the screen told me "There is a critical error on this
website."
So now i cannot back up, and i don't know what this critical error is. The
system also says "Please check your site admin email box for instructions.
AND I don't know where this box is!
Can you please help me? I'd like to understand what this is and resolve.
Thanks!
Here i add some context: time ago we had a virus problem. The virus
obscured the site completely. I resolved it with the help of my host,
Namecheap, we deactivated all plugins, then reactivated one by one. The
problem was Jupiter X Core. Namecheap said i should get in touch with
ArtBees and get an uncorrupted version of Jupiter X Core. Which i did. The
problem seemed resolved. I don't know if there could be a relation. Thanks
for checking.
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Ticket URL: <https://core.trac.wordpress.org/ticket/56161>
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