[wp-trac] [WordPress Trac] #54883: I got some issue in my website.

WordPress Trac noreply at wordpress.org
Sat Jan 22 11:55:49 UTC 2022


#54883: I got some issue in my website.
--------------------------+-------------------------------
 Reporter:  andkons       |       Owner:  (none)
     Type:  defect (bug)  |      Status:  closed
 Priority:  normal        |   Milestone:  Awaiting Review
Component:  General       |     Version:
 Severity:  normal        |  Resolution:  invalid
 Keywords:                |     Focuses:  coding-standards
--------------------------+-------------------------------
Changes (by mobiseo):

 * status:  new => closed
 * resolution:   => invalid


Comment:

 Hi @andkons!

 Trac is for issues with WordPress Core, whereas this issue is due to your
 hosting package. Please use [https://wordpress.org/support/forums/ the
 support forums] first when something is wrong on your website.

 However, in this instance, I happen to know this host quite well. So, to
 save you some time:

 Your hosting company prevents access to the Theme Editor on their managed
 WordPress packages. [https://www.ionos.com/digitalguide/hosting/blogs
 /activate-wordpress-theme-and-plug-in-editor/ See here] on how you can
 enable it. This requires some intermediate knowledge. You can also contact
 the hosting company for help with this.

 Best of luck and if you have any more questions about your WordPress
 website, please head on over to [https://wordpress.org/support/forums/ the
 support forums] to get some help from the great folks over there.

 I'll close this ticket as the issue is not in WordPress Core.

-- 
Ticket URL: <https://core.trac.wordpress.org/ticket/54883#comment:1>
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