[wp-trac] [WordPress Trac] #55256: cannot connect api.wordpress.org

[WordPress Trac]

#55256: cannot connect api.wordpress.org
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 Reporter:  nokhosting          |       Owner:  (none)
     Type:  defect (bug)        |      Status:  closed
 Priority:  normal              |   Milestone:
Component:  WordPress.org Site  |     Version:  trunk
 Severity:  normal              |  Resolution:  reported-upstream
 Keywords:                      |     Focuses:
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Changes (by dd32):

 * status:  new => closed
 * resolution:   => reported-upstream
 * component:  General => WordPress.org Site
 * milestone:  Awaiting Review =>


Comment:

 Hi @nokhosting,

 I apologise for the delay in a response to this ticket, the WordPress bug
 tracker isn't monitored closely by those who work on the WordPress.org
 systems side of things. Unfortunately it slipped past being passed along.

 IP blocks are very rarely employed on WordPress.org, and will almost
 always respond with a descriptive error code. The exception being when an
 IP is part of a larger-scale DDOS attack, usually unknowingly.

 What we see far more commonly however, is a network between your server
 and ours dropping traffic or failing to route it. When this happens, a
 report including a `mtr` report is always helpful to identify where a
 blockage is.

 At the present time, albeit two months late, I see no network issues
 between a WordPress.org node and the server. I do not however have current
 insight into any IP blocks in place.

 In future, if you encounter similar issues, please perform an `mtr -P 442
 api.wordpress.org` to see how far the connection makes it - the final
 network which WordPress.org currently resides in is `singlehop.net`
 (although this may change in future).

 Using https://meta.trac.wordpress.org/, the #meta channel on
 [https://make.wordpress.org/chat/ the WordPress.org slack] or even
 https://wordpress.org/support/forums/ is more likely to get to the right
 people.

 I hope this helps you, or others in the future.
 If you're still experiencing issues, please reply and mention me with
 `@dd32` and I'll be in touch to put things right.

 Thanks
 PS. I'm closing this ticket as `reported-upstream`, although no further
 action has been taken at this time.

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Ticket URL: <https://core.trac.wordpress.org/ticket/55256#comment:1>
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