[wp-trac] [WordPress Trac] #54227: Fatal Error Recovery mode not accessible - dashboard not available

[WordPress Trac]

#54227: Fatal Error Recovery mode not accessible - dashboard not available
-----------------------------+-----------------------------
 Reporter:  dnewcomerdesign  |      Owner:  (none)
     Type:  defect (bug)     |     Status:  new
 Priority:  normal           |  Milestone:  Awaiting Review
Component:  General          |    Version:
 Severity:  major            |   Keywords:
  Focuses:                   |
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 Hi,

 A friend's wordpress dashboard is completely down, after an older plugin
 threw a fatal error. https://make.wordpress.org/core/2019/04/16/fatal-
 error-recovery-mode-
 in-5-2/#utm_medium=referral&utm_source=facebook.com&utm_content=social

 The recovery link was not accessed quick enough, and I was not able to
 access the dashboard when clicking through, it showed an error message -
 "Recovery Mode not initialized." and the WP dashboard itself was broken
 and all links were locked down.

 To make matters worst, I logged into her host (earthlink) and deleted the
 problematic plugin manually which did not cure anything.

 Is there anything I can do from her host platform?

 Here is the message she received for context:


 Howdy!

 Since WordPress 5.2 there is a built-in feature that detects when a plugin
 or theme causes a fatal error on your site, and notifies you with this
 automated email.

 In this case, WordPress caught an error with one of your plugins, New
 RoyalSlider.

 First, visit your website (http://solomiyaivakhiv.com/) and check for any
 visible issues. Next, visit the page where the error was caught
 (http://solomiyaivakhiv.com/wp-login.php) and check for any visible
 issues.

 Please contact your host for assistance with investigating this issue
 further.

 If your site appears broken and you can't access your dashboard normally,
 WordPress now has a special "recovery mode". This lets you safely login to
 your dashboard and investigate further.

 http://solomiyaivakhiv.com/wp-
 login.php?action=enter_recovery_mode&rm_token=y2Z5zzwM56bG9yAfzF62uB&rm_key=vpcGNn0kXaFNBzfjUdHJcA

 To keep your site safe, this link will expire in 1 day. Don't worry about
 that, though: a new link will be emailed to you if the error occurs again
 after it expires.

 When seeking help with this issue, you may be asked for some of the
 following information:
 WordPress version 5.4.6
 Current theme: Customizr (version 3.2.10)
 Current plugin: New RoyalSlider (version 3.2.3)
 PHP version 7.4.19

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Ticket URL: <https://core.trac.wordpress.org/ticket/54227>
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